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The Human Side of Media Attacks on Conferences.
By Madigan Pratt
Monday, 27th July 2009
 
Last week's post, "The Media Are Killing Us," talked about how biased and sensationalized news reports on organizations conducting conferences hurts resorts and hotels; this week I would like to focus on the human suffering it is causing.

Do you think reporters, so eager to create (even fabricate) "news," ever think about the damage and human suffering their stories cause?  Probably not.

It seems appropriate to focus on it now that The St. Regis Monarch Beach Resort (scene of the infamous AIG Conference) has been turned over to Citigroup and ABC News' story about the Social Security Administration's recent Phoenix conference which now has Congress questioning whether it was prudent to hold the conference.

As a result of last week's post, I received numerous emails from hospitality marketing professionals thanking me for speaking out.  One email stood out from all the rest.

It was from a meeting manager in Phoenix and started out -

"As an Independent On Site Meeting Manager for over 12 years I wanted to say thank you for your comment [on the ABC News story].  I have also been very active in signing petitions, writing Senators and informing others through every means possible.

I am currently in search of a permanent position as I can no longer support myself as a freelancer in this industry."

Over the course of several email correspondences I learned she was very willing to relocate and in fact, recently had a telephone interview with a company in Charlotte, NC.  She was one of 650 applicants for the position and one of only 16 to be interviewed.  She wrote:

"I was not selected for a face-to-face interview but have been told they will be hiring more people for the position in the beginning of the year and they will consider me then.  I don't think I can hold out.  Getting a job is like winning the lottery."

Meetings Mean Business - they are directly responsible for more than 1 million jobs!  They benefit the companies conducting them, the hotels and resorts where they are held, and every individual involved in the planning and execution.  With unemployment expected to rise to over 10% this year, jobs are critically important.  Someone should tell Congress!

So get involved.  Speak out.  Express your outrage at how media is demonizing legitimate business meetings and events, and making it difficult if not impossible to find good paying jobs.

And by the way - if you have a job opening for a senior meeting planner, please send me an email at Madigan@MadiganPratt.com and I will forward it on to a real pro looking to hit the lottery.  Hopefully I can do one more story on this topic - one with a happy ending.

Madigan Pratt is Managing Director of Madigan Pratt & Associates, Inc., an innovative CRM company dedicated to acquiring and retaining profitable customers for luxury hotels. Prior to founding MP&A in New York two decades ago he held senior management positions overseeing marketing communications for several Fortune 500 companies.

www.HospitalityMarketingBlog.com
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