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The New Economics of Hospitality: ESG, AI, And Value Creation in The MEA Region
By Hala Matar Choufany
Friday, 9th January 2026
 

The Middle East and Africa remain among the most dynamic frontiers for hospitality investment, three trends stand out.

First, diversification of economies- particularly in the Gulf, has positioned tourism as a strategic growth engine. Governments are deploying sovereign funds to anchor mega-developments that will redefine destinations.

Second, leisure-led mixed-use projects are gaining momentum. Investors are prioritizing integrated resorts, branded residences, and lifestyle experiences that extend revenue streams beyond room sales.

Third, capital discipline is sharper than ever. Investors are scrutinising feasibility with a global lens, comparing risk-adjusted returns across asset classes.

This reflects a wider global trend: capital is flowing toward projects that demonstrate resilience, scalability, and alignment with long-term ESG priorities. The common denominator is value creation through differentiation, whether cultural authenticity, wellness, or immersive experiences that positions hotels as anchors of broader destination ecosystems.

AI, Digitalisation & Hotel Valuation Models

Technology is no longer just an enabler; it is a strategic driver of hospitality investments. But its true value emerges only when paired with experienced advisory insight. At HVS, we see AI reshaping three domains, always through the lens of expertise and judgment.

In feasibility and forecasting, machine-learning models process vast datasets, but it takes an advisor to interpret assumptions and translate outputs into actionable strategies. In asset management, digital twins and IoT optimize energy and staffing, yet consultants align these efficiencies with market positioning and long-term value.

In valuation, real-time RevPAR and sentiment analysis enhance accuracy, but human perspective ensures context while considering market cycles, regulations, and competitive dynamics that AI alone cannot capture.

The future is clear: investors who combine digital tools with seasoned advisory expertise will unlock both efficiency and resilience.

Sustainability & ESG Imperatives

ESG is no longer optional, it is a prerequisite for capital allocation. In our advisory work, we see three practical applications. First, design and construction: developers are integrating LEED and WELL standards from day one, not as an afterthought. Passive cooling, smart façades, and renewable energy integration are now embedded in feasibility studies.

Second, operations: hotels are adopting water-saving technologies, waste-to-energy solutions, and AI-driven building management systems to lower operating costs while meeting stakeholder expectations. Third, governance and reporting: investors increasingly demand measurable ESG outcomes tied to financial performance.

Best practices include embedding sustainability KPIs into operator agreements and ensuring accountability is shared between owners and brands. For example, we advised a Gulf-based resort project that achieved a 25% reduction in energy intensity by aligning design, procurement, and operator incentives around ESG goals. The industry’s future competitiveness will hinge on such integrated approaches, where sustainability is a value driver rather than a compliance cost.

Evolving Market Dynamics & Consumer Behaviour

Hospitality demand has fundamentally shifted. Post-pandemic recovery has been uneven, but certain patterns are clear. Younger travellers, especially Gen Z and millennials, are driving growth with preferences for authentic, tech-enabled, and sustainable experiences. They value flexibility, communal spaces, and wellness-oriented amenities over traditional luxury markers.

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