The New Era of Hospitality Metrics for General Managers
By Mews
Friday, 26th January 2024

Discover 11 must-track metrics for any General Manager looking to bring sustained success to their business in the new era of hospitality.

As hospitality rapidly changes with the aid of technology, so do the metrics you need to track to properly assess your property’s performance.

Rethinking traditional metrics

Find out how three of our industry’s oldest metrics – occupancy, RevPAR and ADR – need to be reconsidered for the modern age, and what you should be tracking instead.

11 ways to measure success

Better track your successes and identify areas for improvement across your business. From guest acquisition cost to sustainability, user disengagement to staff turnover, you’ll discover new ways to think about performance.

Download The New Era of Hospitality Metrics for General Managers here

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