Accor appoints dedicated CEO for Raffles & Orient Express brands, 'Get ready for the aviation industry’s comeback' and more...

Accor appoints dedicated CEO for Raffles & Orient Express brands
Wednesday, 4th January 2023

Accor announces that Omer Acar has been appointed as CEO Raffles & Orient Express and his appointment will be effective March 1st, 2023.

Omer will be based in New York and to enhance the Group’s reach and recognition in the United States, Omer will also assume responsibility for representing Accor on the North American market >>

Korean Air CEO: Get ready for the aviation industry’s comeback
4 Jan 2023 : In his New Year’s address to the Korean Air team, Korean Air’s Chairman and CEO, Walter Cho, emphasized the importance of gaining a competitive edge as the aviation industry normalizes post-COVID >>

The Essex Resort and Spa partners with Travel Outlook to offer genuine hospitality and a friendly, helpful voice
4 Jan 2023 : Travel Outlook, The Premier Hotel Call Center™, is pleased to announce that The Essex Resort and Spa in Essex, Vermont has joined the group of exceptional hotels enjoying the premium Travel Outlook voice services >>

European hotel transactions news
4 Jan 2023 : Hotel news and transactions from around the European region: Schroders acquires two Hoxton hotels in Amsterdam and Paris, Highgate agrees to acquire Viceroy and more >>

HIGHLIGHT ARTICLE

Ways to Create an Amazing Experience In 2023
Wednesday, 4th January 2023

Here are 23 ways to help you and your teams provide an amazing customer experience in 2023. As you look at this list, you’ll see nothing complicated. The ideas may seem rather basic. But don’t be fooled by the simplicity. These are precisely the strategies and tactics that will make your customers say, 'I’ll be back!' >>

Six Non-Financial Metrics Every Marketer Should Measure
You’ve figured out how to monitor and report on financial metrics related to demand generation and revenue, slicing and dicing data by campaign, region, sales rep/territory, channel, media and more >>

Leading Through a Global Crisis
Korn Ferry’s new 'CEO for the Future: APAC' paper explores how leaders have been forever changed by one of the world’s most transformative crises >>

In case you've missed it: Global eNews of January 03, 2023
Hard Rock completes acquisition of The Mirage Hotel & Casino, Hong Kong lifts all restriction for all arrivals and more >>