Buoyed by the success it’s seen with its first hotel client, The Peninsula Hotels, TechSembly, an e-commerce platform that builds local storefronts for businesses, is taking the plunge to focus on the hospitality sector.
CEO and co-founder, Amy Read, first met executives from the Hong Kong-based luxury hotel group at a conference three years ago in Hong Kong and “they saw a need for our software service which would allow each of their properties to manage their independent storefront”.
Amy Read: 'With the pandemic, hotels are more open to pivoting and generating new revenues beyond the room so it’s good timing for us.'
Since then, it has worked with the hotel group to evolve the product. “They wanted a push to food & beverage and didn’t want to outsource to delivery companies, so we created an f&b product for them which worked very well during the pandemic,” said Read, who has been based in Singapore since 2012.
“We now have an integrated checkout that supports multiple items – gift vouchers, mooncakes, f&b products, third party sales, for example, luxury bedding – with one payment gateway. They’ve been able to generate new revenue streams and the sales have been significant,” said Read.
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