Expedia sets new direction in brand positioning, Oakwood debuts in the USA and witness the rise of a new WFH.

Expedia sets new direction in brand positioning
Wednesday, 21st April 2021

After months of conducting deep customer research to understand and address critical traveller pain points, the new positioning marks a pivotal moment for the brand as it looks to overhaul its business to better cater to travellers who value maximising their time and want to get the most out of their overall travel experience.

From an updated look and feel to enhanced product offerings, Expedia is looking to double down on efforts to deliver on travellers' evolving wants and needs in a post-pandemic world >>

Oakwood debuts in the USA
21 Apr 2021 : Oakwood Suites & Studios Dupont Circle Washington DC, marks the first milestone for Oakwood’s hospitality management growth beyond Asia Pacific >>

Hyatt plans a new all-inclusive resort in Mexico’s Cancun
21 Apr 2021 : Slated to open later this year, the family friendly Hyatt Ziva Riviera Cancun will be the latest resort to join the Hyatt Ziva portfolio, which is designed for travelers seeking an effortless, all-inclusive experience >>

The rise of the upscale hotels segment in India
21 Apr 2021 : The midscale and upscale hotel segments have been driving the growth in the branded Indian hotels sector in the last few years and are the sweet spots for upcoming development in the country >>

HIGHLIGHT ARTICLE

Witness the Rise of a New WFH – Work From Hotels!
Wednesday, 21st April 2021

Pandemic has made visionaries out of hoteliers. In generating new revenue streams due to the losses concurred, hoteliers have begun a new WFH trend – Work from Hotels.

A trendy solution for travelers that started with big hotel chains is now extended for lavish resorts and aims to provide an amenities-studded remote working environment >>

Are There No Quality Candidates or Are You Too Picky?
Finding quality candidates isn’t easy and if it was, the hiring process would be short and candidates would be hired in days. That’s rarely the case. Most of the time, companies are dealing with a month-long endeavor that can span the year >>

Are Your Guests 'Apped Out?' Only These Welcoming Words, Spoken By Humans, Convey Authentic Hospitality
But even for those app-loving, tech-embracing guests who prefer a touch screen to a smile and kind voice, hotels still need to recognize the importance of human interaction >>

In case you've missed it: Global eNews of April 20, 2021
IATA and Eurofins partner to boost travel with testing, Australian traveller optimism, the underpromise & overdeliver conundrum and the return to genuine hospitality >>