United Airlines makes COVID-19 tests available to customers, conversational hospitality, overcoming inaction is the key to growth and Macau supported by Trip.com Group.

United Airlines makes COVID-19 tests available to customers
Friday, 25th September 2020

United Airlines became the first U.S. airline to launch a COVID-19 pilot testing program for travelers that could make it easier for them to manage quarantine requirements and entry conditions of popular destinations around the world.

Starting on October 15, customers traveling on United from San Francisco International Airport (SFO) to Hawaii will have the option to take a rapid test at the airport or a self-collected, mail-in test ahead of their trip >>

Trip.com Group supports Macao SAR Government revitalizing the tourism industry
25 Sep 2020 : James Liang, co-founder and chairman of the Group, hosted the Boss Live livestream from Macao to promote travel to the southern Chinese hub >>

Airbnb launches City Portal: Resource for Governments
25 Sep 2020 : First-of-its-kind solution, built exclusively for governments and tourism organizations, that includes tools and locally-specific data for a deeper partnership with Airbnb >>

voco™ opens first hotel in France
25 Sep 2020 : IHG® Hotels & Resorts launches their newest upscale brand voco™ in France with the opening of voco Paris Montparnasse >>

HIGHLIGHT ARTICLE

Conversational Hospitality: Enhancing the Guest Experience
Friday, 25th September 2020

It goes without saying that messaging apps hold considerable value. Since the mid-2000’s the opportunity to connect with guests on a range of digital channels has grown substantially, proving to be more than just a consideration for today but rather a must-have.

For hotels, being available for check-in, restaurant bookings, valet and more, on channels that resonate with the modern guest, has proven to increase visits and maximize revenue >>

SEO Tips For Travel Brands
According to a recent study, over 25% of people click the first Google organic search result, in fact, when taking a closer look at the chart below, we find that more than 55% of users click on the top 3 organic search results! >>

Overcoming Inaction is the Key to Your Growth Strategy
You’ve heard the quote by Meister Eckhart, 'The price of inaction is far greater than the cost of making a mistake', and it’s important to understand that inaction isn’t simply the lack of action >>

In case you've missed it: Global News of September 24, 2020
Attention turns to 2021, Thailand MICE show signs of recovery, Airbnb talk redundancies and new world of travel >>