Global Newsletter: May 15, 2020
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Friday, 15th May 2020

Ctrip launches flagship store with IHG, positive momentum in Asian domestic travel, body language on Zoom and organizational restructuring in restaurants.

Ctrip launches flagship store with IHG
Friday, 15th May 2020

Ctrip officially launched the IHG Flagship Store on its platforms, as part of a collaboration with the InterContinental Hotels Group, this makes Ctrip, the first online travel agent (OTA) to have worked with IHG to open an online flagship store, and will allow over 300 million Ctrip members in Greater China to register with the IHG® Rewards Club >>

Positive momentum in domestic travel in China, Hong Kong, South Korea, and Taiwan
15 May 2020 : While Mainland China outbound travel started declining in December, it has since reached a plateau.

Trends show that domestic travel took a sharp drop in mid-January when China imposed a lockdown, but continues to improve since mid-February showing positive upticks >>

Exploring how Paris will recover
15 May 2020 : In Paris, a small proportion of all hotels currently remain in operation, and the occupancy levels for these opened hotels is currently in single digits >>

Hilton Hotels in Chinese Mainland resume operations
15 May 2020 : Hilton welcomes guests back with its hospitality, each hotel has implemented strict anti-epidemic measures to ensure the health and safety of guests and Team Members >>

'Resetting the World with Wellness'
15 May 2020 : The future of health and wellness is a key pillar of the Vatican initiative. The GWI has been selected to provide a series of eight white papers proposing how a holistic concept of wellness could transform human life, including our workplaces, our built environment and our mental wellbeing >>


Organizational Restructuring in the Restaurant Industry
Friday, 15th May 2020

It seems obvious that customer expectations will change in the aftermath of Covid-19. Both hotel guests and restaurant diners will be more particular when it comes to safety, cleanliness and overall quality. This will heighten scrutiny into every hospitality venue, as well as the venue’s suppliers and partners.

Customers will also expect venues to rely less on imported goods and use more locally-produced items. Restaurants will make more of their ingredients inhouse, and higher standards will prevail for cooking and preparation >>

Body Language for Leadership Presence on Zoom
As more interactions move from in-person environments to online events, your ability to project virtual leadership presence is quickly becoming the key to your continued success >>

A Guide to Returning to Work in the Next Normal
As employees and tenants begin to return to the workplace, our new guidebook provides resources to help navigate (re)entry in the next normal >>

In case you've missed it: Global eNews of May 14, 2020
WTTC unveils new global protocols to restart, Africa’s hotel investors, Emirates Group shows profit, impact on hotels in Asia Pacific and wellbeing will be the new luxury >>

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