Google and Apple's community mobility reports, Singapore is launching post Covid-19 audit system and social media strategy for a crisis.

Google and Apple's community mobility reports
Thursday, 16th April 2020

Learn about COVID⁠-⁠19 mobility trends in countries/regions/cities and see how your community is moving around differently due to COVID-19.

Reports are published daily and reflect requests for directions. These mobility reports aim to provide insights into what has changed in response to policies aimed at combating COVID-19 >>

IHG to open first Regent hotel since brand acquisition
15 Apr 2020 : IHG announces the signing of a management agreement with Shanghai 21st Century Hotel Co for its iconic property located in Lujiazui, Shanghai, China >>

Singapore is launching post Covid-19 audit system
16 Apr 2020 : Singapore has launched an audit initiative that gives hotels a clean bill of 'health' if they meet seven criteria >>

Four Seasons to pull out of Pudong, Shanghai
14 Apr 2020 : In a mutual agreement with the property owner, Four Seasons will manage the hotel and residences until May 15, 2020 >>

Marriott provides business update amidst the rapidly evolving situation
16 Apr 2020 : While the company is still finalizing the data, the company expects to report that worldwide systemwide RevPAR declined approximately 23% in Q1, 2020. Currently, roughly 25% of the company’s more than 7,300 hotels are temporarily closed >>

HIGHLIGHT ARTICLE

How to Adapt Social Media Strategy for the Crisis
Thursday, 16th April 2020

Consumers are reinventing their lifestyle, adapting behaviour, learning new skills and finding their true passions online and through social media in a bid for escapism and inspiration during this global health crisis.

Engagement for live video content has increased by more than +50% during the pandemic as people find ways to exercise in their front room, explore a wonder of the world from their desks or experience a virtual cooking class from their kitchen >>

Crowded Destinations are a Thing of the Past
Building on his wide-ranging experience advising governments, destinations and tourism organisations, Nicolas Mayer, Managing Partner of PwC’s Global Centre of Excellence for Tourism, believes that the industry is now waking up to the reality that recovery will likely take 12, 24 or even 36 months >>

Put Some Fun Into Serious Business
The other day I was talking to my friend and fellow customer experience (CX) expert, Dan Gingiss and he shared how he’s seen businesses take something that is either really boring or very serious—or both—and make them entertaining >>

In case you've missed it: Global eNews of April 15, 2020
Travel & Tourism will be critical to economic recovery, World Food Travel Day, the rise of armchair tourism and how can vouchers be of benefit >>