Olympics delay devastating for Tokyo hotels, we don't need social distance, what’s in store and why are hotels acquiring boutique properties?.

Olympics delay devastating for Tokyo hotels
Friday, 3rd April 2020

Major players based in the Japanese capital will be relieved that an Olympic cancellation has been avoided, but smaller operators will be unable to see a silver lining.

Japanese lodging companies – especially hoteliers – were banking on a strong tourist year to compensate for significant capital investments. These high-value investments amid already flagging economic growth >>

Open letter: CEO of the Singapore Tourism Board (STB)
3 Apr 2020 : It has been two months since our battle against COVID-19 started and our world has changed quickly.

At this point – when we are fighting to save lives and livelihoods – I have to acknowledge that this is the biggest challenge that Singapore tourism has faced in its 56-year history

HIGHLIGHT ARTICLE

Is Your Business Hard-Wired for Panic or Innovation?
Friday, 3rd April 2020

The COVID-19 pandemic has now become the most disruptive event in our lifetime and understandably, virtually all organizations are bogged down in 'immediate' decision-making.

It is all tactical right now, because there is no place to run and no place to hide; there is no safe haven. But once the immediate circumstances settle, will your organization be hard-wired for panic or innovation? >>

Pandemic Hotel Management Plan
A response and solution to surviving the rugged economic downfall: As a seasoned hotelier of over 40 years, I have worked through five previous recessions, ergo, I feel qualified to provide insights into what we should do as we face the sixth recession since the 1970s >>

The Boss Can Kill the Customer Service Buzz
Back in my high school and college days I worked at a gas station, we were a self-service station, so our role was that of cashier more than anything else, so one very cold morning I noticed an elderly woman drive into the station, she was probably 80 years old and when I say it was a cold morning, I mean it was record-breaking cold >>

COVID-19 Led Business Disruptions: What’s in Store for the Hospitality Industry?
While the COVID-19 pandemic is dealing a crippling blow to the hospitality industry, companies that have already adopted virtual collaboration tools will be better able to adapt to disruptions caused by the crisis >>

Why Are Hotels Acquiring Boutique Properties?
The popularity of boutique hotels among travelers has led to an ever-increasing number of acquisitions in the hospitality industry, however, corporations are struggling to adapt their business models in a way that preserves the individuality of these hotels while also maximizing profits >>

Global Newsletter: April 02, 2020
Review of historical recessions, COVID-19 int'l traveler's guide, tales and stories of hotel success from recovering markets and should airlines & hotels extend Elite status >>