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Global Newsletter: March 27, 2020
4Hoteliers.com ~ Click title to read the article
Friday, 27th March 2020
 

First post-Brexit Budget puts UK on investment path, deeper revenue hit from COVID-19 and Solo Travelling: The social distancing we craved even before Covid-19.

First post-Brexit Budget puts UK on investment path
Friday, 27th March 2020

The first budget of Boris Johnson’s premiership signalled a move away from austerity.

Government plans to build up infrastructure and boost housing outside of London will create more opportunities for real estate investors targeting the UK. Measures to boost innovation could also support the growth of businesses in the life sciences and technology sectors >>

Deeper revenue hit from COVID-19
27 Mar 2020 : Owing to the severity of travel restrictions and the expected global recession, IATA now estimates that industry passenger revenues could plummet $252 billion or 44% below 2019’s figure.

This is in a scenario in which severe travel restrictions last for up to three months, followed by a gradual economic recovery later this year >>

Covid 19: Mobilization of Accor Group
27 Mar 2020 : Introduction of a national platform to provide healthcare professionals and disadvantaged people with accommodation solutions in the Group’s hotels >>

HIGHLIGHT ARTICLE

Solo Travelling: The Social Distancing We Craved Even Before Covid-19 Made Us Do It
Friday, 27th March 2020

It did not seem so long ago that all talk was about connectedness, globalisation, borderless travel, the seamless journey, but how quickly life can go on reverse.

These days, we speak of quarantines, closing borders, and social distancing. But even before Covid-19 forced us to, in a sense, disconnect, there was perhaps already a sense of connectedness fatigue seeping in >>

Google Adds Photos to Hotel Ads
Google is back at it, adding another vital feature to results in its Hotel Ads product to help users decide where to book: pictures of the rooms >>

Customer Service Training Isn't What You Think it is
Many companies have a great focus on providing an excellent or, as I like to call it, amazing customer service experience, they do customer service training during the on-boarding process.

Once every year or so, they have some type of refresher. Good for them, but there’s more to it than just that and it’s easier than you think >>

Global Newsletter: March 26, 2020
Universal Beijing Resort will debut two hotel concepts, how have KOLs & brands responded to the Coronavirus, meaningful experiences and financial relief for the hotel industry >>

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