Unity in crisis (Podcast), four trends disrupting the food service industry and personalisation of price.

Unity in crisis (Podcast)
Friday, 6th March 2020

Singapore, where I live, was the first place outside China to be affected and on February 7, it raised its Dorscon – Disease Outbreak Response System Condition – alert to Orange, triggering panic in the local community.

But this video, made by Prime Minister, which has since been widely praised for its messaging and tone, calmed things down. (Watch it if you haven’t. It’s a good case study in calm leadership, with very clear messaging, which is what the world desperately needs right now.)

We’ve been in the eye of the storm since the beginning of the year and we in Singapore as well as China took the pain early. Think about it – the world’s biggest country and one of the world’s smallest countries fighting it individually, yet together >>

IATA updates COVID-19 financials: Relief measures needed
6 Mar 2020 : Financial markets have reacted strongly. Airline share prices have fallen nearly 25% since the outbreak began, some 21 percentage points greater than the decline that occurred at a similar point during the SARS crisis of 2003. To a large extent, this fall already prices in a shock to industry revenues much greater than our previous analysis >>

LTI predicts softer growth in domestic leisure travel and a sharp downturn in international inbound travel
6 Mar 2020 : Overall travel volume (person trips to or within the United States involving a hotel stay or air travel) grew at a faster year-over-year rate in January 2020 than in December 2019 >>

HIGHLIGHT ARTICLE

The Personalisation of Price: How Customer-Choice Pricing Can Differentiate Your Business
Friday, 6th March 2020

Exclusive Feature: Today, consumers want a personalised shopping experience, and all businesses are faced with the challenge of how to adapt.

Many leading retailers are able to pull up a shopper’s previous transactions, enabling mobile store associates to specifically suggest new items based on their previous buying behavior, increasing the opportunity for sales and creating the impression that a particular store ‘understands’ them before the instance of transaction >>

Four Trends Disrupting the Food Service Industry
With more diets and information about nutrition entering our daily lives, it is not surprising that the food service industry is seeing disruptive trends >>

In case you've missed it: Global News of March 05, 2020
Aman launches Janu, growing numbers of infections will end the scare and Coronavirus as a force majeure defense to contractual non-performance >>