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Global Newsletter: February 14, 2020
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Friday, 14th February 2020
 

MICHELIN debuts new sustainable gastronomy icon, parallel reality, hotels for a romantic proposal and health movement leads to growth in hotel spas.

MICHELIN debuts new sustainable gastronomy icon
Friday, 14th February 2020

In its latest 2020 edition of the Michelin Guide France launched on 27 January, the Guide debuted a new icon for Sustainable Gastronomy to highlight more than 50 restaurants with commendable environmental practices.

The green clover icon was first unveiled in the MICHELIN Guide France 2020 to highlight restaurants that promote sustainable dining >>

Parallel Reality
14 Feb 2020 : Imagine being guided through a foreign airport by personalized messages in your language giving you vital information to your trip onward >>

Six Senses London will open in Bayswater
14 Feb 2020 : The hotel, spa and wellness club will preserve the classic detailing of the former art deco Whiteleys department store while adding a wellness twist >>

Top 25 historic hotels worldwide for a romantic proposal
14 Feb 2020 : From views of the Eiffel Tower in the city of love to cozy hideaways in a romantic oasis in the heart of a bustling city—there are many unique and memorable places for a proposal >>

HIGHLIGHT ARTICLE

Health Movement Leads To Growth In Hotel Spas
Friday, 14th February 2020

During 2018, the 159 hotels in our survey sample of achieved a 3.7 percent growth in RevPAR, which led to a 3.8 percent rise in total operating revenue.

Concurrently, spa department revenue increased by 4.8 percent. With RevPAR forecast to increase less than 1.5 percent through 2021, the Spa Department represents an opportunity for hotel owners. Wellness is a growing desire in the minds of guests, and hotels can capitalize on this trend >>

The Worst Thing That Happens Is Your Customer Loves You
What if the worst thing a customer ever said about you was, 'I love you!'? Even on a bad day, you’re still so good that they love you! Are you that good? Do customers love you even when there’s a problem or complaint? Here are six ways to make customers love you no matter what! >>

Global Newsletter: February 13, 2020
Baird/STR Hotel Stock index dropped in January, Forbes honors hospitality's finest and online booking abandonment rate >>

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