Four Seasons' app let guests custom-build itineraries, air travel associated stress and discomfort, Q3 hotel digital marketer’s white paper and don’t drop the ball on big wedding business.

Four Seasons' app let guests custom-build itineraries
Wednesday, 28th August 2019

Four Seasons Hotels and Resorts is enabling guests to seamlessly plan their travel through an industry-first update to its award-winning Four Seasons App.

A new trip planning itinerary feature, alongside a complete App design refresh, means it is simpler than ever for Four Seasons guests to customise a stay exactly to their preferences, all in the palm of their hand. All while in contact with a concierge on-call >>

Air travel associated stress and discomfort
28 Aug 2019 : Differences in airline passengers’ profiles account for some of the differences in their levels of tolerance toward other passengers’ unruly behaviour >>

World's largest floating solar system launched in the Maldives
28 Aug 2019 : A technological breakthrough changes the perspective on renewable energy - the world´s largest solar system floating at sea has been installed at LUX* South Ari Atoll, and this unique technology, called SolarSea, gathers solar energy directly on the ocean to power the island in an eco-friendly fashion >>

Singapore Airlines to deliver AI-powered experiences
28 Aug 2019 : Singapore Airlines has chosen Insider to help drive its digital growth and deliver seamless, personalized experiences to customers across all its channels >>

HIGHLIGHT ARTICLE

Q3 Hotel Digital Marketer’s White Paper
Wednesday, 28th August 2019

The white paper covers current trends and industry insights hoteliers should be paying attention to in order to have a strong digital presence. It also takes a deep dive into strategies that will help to reach different audiences throughout the travel planning journey >>

Van Life is Clutch: Look At That A Car Go
First there was the Greatest Generation, then came the Baby Boomers, the Yuppies, the Gen X, the Millenia: Well, not everyone loves living in their parents’ basement and the days of children reaching their thirties and watching the tube until 4am for free are getting old.

From our industry’s point of view, however, is there an opportunity to seize? You tell me >>

Winning Decisions Are Sometimes Tough Decisions
Let’s say you have 100 employees and 99 of them are amazing. But there’s one person who doesn’t understand the importance of being customer-focused. Rather than deciding to move this person to a different position or out of the company permanently, it seems easier to hope they get better >>

Don’t Drop The Ball on Big Wedding Business
Hotel marketers stumble on the way down the aisle and according to a recent survey of newlyweds: 80% of wedding planning is done online (and 39% on mobile!) and 64% of couples use Pinterest for inspiration >>

In case you've missed it: Global eNews August 27, 2019
Travelport considers blockchain for commission process, China-Thailand cooperation, recruiting executives in the 21st century and how extended-stays are pivoting toward new audiences >>