TODAY: Raffles Singapore unveils new culinary concepts, Travel buyers to bring innovation to booking process and Restaurants Reviews – How Much Does a Restaurant’s Reputation Actually Matter?.

Raffles Singapore unveils new culinary concepts
Thursday, 16th August 2018

Returning signature favourites and exciting new dining concepts helmed by celebrity chefs are set to elevate Singapore’s culinary landscape.

Raffles Singapore unveiled today its new line-up of dining experiences, which combine the hotel’s much-loved culinary traditions with contemporary dining concepts by renowned celebrity chefs. Each dining concept promises to tantalise the senses and has been carefully selected to enhance the famed ‘Raffles Experience’ for the local community and the discerning travellers >>

Travel buyers to bring innovation to booking process
16 Aug 2018 : Consumerization, personalized booking and live chat top the list of booking innovations travel buyers are most excited about offering through their travel program to improve the user experience >>

Hyatt asorbes impairment for homesharing investment
16 Aug 2018 : Diversification from a traditional business model can have its pitfalls, as Hyatt learned recently: The hotel giant has had to take a huge impairment charge related to its investment in Oasis, a homesharing platform the group bought into last year >>

Marriott to remove plastic straws worldwide by July 2019
16 Aug 2018 : Marriott International announced that it has adopted a plan to remove disposable plastic straws and plastic stirrers from its more than 6,500 properties across 30 brands around the world, eliminating more than 1 billion plastic straws annually, reducing its environmental impact >>

HIGHLIGHT ARTICLE

Restaurants Reviews – How Much Does a Restaurant’s Reputation Actually Matter?
Thursday, 16th August 2018

The food business has come a long way from hunting to stay alive, to building a multi-billion dollar industry that can even turn food into a form of art.

Restaurants are highly competitive nowadays because, let’s be honest: there are so many options out there. So many different types of food, so much diversity, so many experiences.

So besides the food that restaurants specialize on and the service that they offer, how much does their reputation truly weight in the eyes of the consumers and does it really impact the decision of going or not going to a restaurant? >>

The 2 Things Hotels Must Do With Google’s Q&A Feature
In mid-2017, Google rolled out the 'Question and Answer' feature on the Knowledge Graph, allowing users to ask and respond to questions about the listing. Anyone can answer the questions that are posted, which is both a pro and a con.

What do hotels need to do? Translate your top 5 FAQs into Questions on Google, and answer them from the Owner account and monitor the listing, and answer questions when you can >>