TODAY: Hello monopolies, goodbye independents, the serviced apartment sector in Europe: Alive and kicking and How Technology Impacts The Entire Guest Journey – Part II: The On-Site Phase.

Hello monopolies, goodbye independents
Thursday, 12th July 2018

It’s getting hard to stand alone in a world of giants. I was at a blockchain event last night when a Beijing-based investor let loose a rant on how this Internet world of centralisation was creating monopolies especially in travel where OTAs were completely dominating the market and there was now no room for new startups in travel that could scale well and successfully >>

Booking.com is now offering third-party inventory
12 Jul 2018 : We are used to Booking.com’s inventory appearing re-distributed in endless places and the surprising thing is when we come across the opposite finding which, up until now, has gone unnoticed in the industry media: rooms on Booking.com provided by third parties, this is called Booking.basic >>

Meituan, Ctrip and other OTAs news
12 Jul 2018 : Meituan Dianping and Tencent, filed for a Hong Kong listing on June 22 and as of December 31, 2017, the group-buying, restaurant-review and lifestyle service company had secured room supply from approximately 339,200 hotels in China >>

The serviced apartment sector in Europe: Alive and kicking
12 Jul 2018 : This article includes the latest announcements in the sector, analyses the different operating models used within the industry through the review of the 2018 survey results, and looks at the future pipeline as well as the latest investment transactions in the market >>

HIGHLIGHT ARTICLE

Should Guests Be Disturbed?
Thursday, 12th July 2018

Hotels are changing their policy on 'do not disturb' signs. Following the mass slaughter of 58 attendees at a Las Vegas music festival on 1 October 2017, hotels have begun to revise their practice of allowing guests the right to prevent staff from entering their rooms by posting 'do not disturb' signs.

Now following, this dreadful incident, there have been widespread changes regarding the use of 'do not disturb' signs, which have been either subject to new conditions or removed from hotel rooms altogether >>

How to Make Hotels More Human
Isn’t it strange that technology designed to bring people together could have the opposite effect? As smartphones and tablets have become more engrained in daily life, prospects for real human interaction feel strangely diminished >>

How Technology Impacts The Entire Guest Journey – Part II: The On-Site Phase
Our most recent eBook, The Hotelier's Tech Stack Guide: Must-Have Technologies That Impact The Guest Journey, serves as an inspiration for our blog series, thoroughly discussing the importance and impact that technology has over every stage of the guest experience >>