TODAY: M&A in Hospitality: Stick or Twist?, over 90% of Chinese tourists consider using mobile payment while travelling overseas and market snapshot Seychelles: Hundred islands of paradise.

M&A in Hospitality: Stick or Twist?
Friday, 2nd March 2018

What’s the outlook for mergers and acquisitions (M&A) activity in the hospitality sector in 2018? We saw deals peak a few years ago in 2015, not in the number of deals as such – they have continued to grow – but rather in the value of the transactions >>

Over 90% of Chinese tourists consider using mobile payment while travelling overseas
2 Mar 2018 : The Outbound Chinese Tourism and Consumption Trends: 2017 Survey, provides in-depth analysis into the current consumption and payment behavior of Chinese tourists overseas, as well as assessing future trends >>

Qatar Airways acquires Sheraton Melbourne Hotel
2 Mar 2018 : Qatar Airways has acquired the 174-room Sheraton Melbourne Hotel from Melbourne-based developer Golden Age Group for A$135 million >>

Whitbread announces the acquisition of 19 hotels
2 Mar 2018 : This acquisition will give Premier Inn substantial presence in the German hotel market, increasing the total committed network pipeline to 31 hotels with over 5,700 rooms across 15 key cities that are all expected to be open by the end of 2020 >>

Market snapshot Seychelles: Hundred islands of paradise
2 Mar 2018 : Seychelles Tourism Records Stable Growth: Seychelles continues to prove its popularity in the European market as a hideaway holiday destination while gaining reputation in the Middle Eastern and Asian markets >>

HIGHLIGHT ARTICLE

Beyond Airline Loyalty Programs to Modern Targeting Techniques
Friday, 2nd March 2018

Personalization has been used with great success at companies, but unfortunately, customization is also an area where the airline industry has been both leading and lagging behind. A leader with the launch of innovative loyalty programs in the 1980s, but behind in the effective use of it beyond that. So, how can modern targeting techniques help in the airline industry, beyond what loyalty and profiles have already delivered? >>

What is Needed to Open a Successful Restaurant?
In fact, being a Food Entrepreneur is neither all about the food nor all about the entrepreneur; Rather, it is a perfect equilibrium that requires industry and technical knowledge, practical experience, managerial skills, and a professional network >>

What Doesn’t Get Done Gets Noticed
Jeff Bezos, the CEO of Amazon, once said, 'The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you, it just works'; In other words, the best customer service is invisible, it just happens >>

Embrace the New Era of Automation
There's a new wave of automation coming, and we believe that it will bring first-class luxury experiences within reach of most hoteliers and guests for the very first time. Automation has been an obvious tactic for us, both because of the benefits it can bring to the guest but also because of the weight it can lift from the shoulders of already over-encumbered hoteliers. So let's talk about what automation means >>