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 Sales & Sales, Revenue Management, Social Library  (Click title to read article)

Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.

Is Social Commerce the Next Big Thing in Hospitality?
Recently, a panel of digital marketing experts discussed the question 'What is the impact of social selling in hospitality?'
Stop Selling Rooms, Start Selling Your Destination
In hospitality, we should be obsessed with the guest journey and map every touchpoint, from the first click on our website to the final checkout, but what if we're starting the map in the wrong place?
The Guide for Strengthening Your Hotel’s Landing Pages
In the digital age, a well-designed landing page can make the difference between a booking and a bounce, but despite its importance, many hoteliers still have questions about what a landing page really is – and how to use one effectiv...
What is a Metasearch Engine? The Ultimate Guide for Hotels
When travellers search for a hotel, they’re not just browsing, they’re comparing and increasingly, they’re doing it on metasearch engines
Food for Thought: Is Rate Parity Good or Bad for Hoteliers?
Earlier this week, PhoCusWire reported that hoteliers across Europe were being encouraged to join a class action lawsuit against Booking, the case revolves around the legality of so-called parity clauses in the agreements between the OTA an...
Food for Thought: Is Traditional Search Dead?
A recent post on LinkedIn declared the end of the search engines as we know them, the list even declared 'RIP Search
Communication Trends 2025
What Communications Professionals need to keep in mind this year: Navigating an era defined by global uncertainties, effective communication has never been more critical
Research First, Results Later: Data Drives Smart Marketing
When people talk about building a marketing strategy, they often jump ahead to the fun stuff like brainstorming creative, or tactical, elements, selecting platforms and launching campaigns
Hotel Email Marketing: The Ultimate Guide for Hoteliers
It’s Tuesday morning and the the Director of Marketing of the The Avertine Resort reviews her dashboard with satisfaction; the automated post-stay hotel email marketing campaign she launched a few weeks ago has already secured several...
Why Revenue Management Isn’t Just for Hotel Chains Anymore
For a long time, revenue management felt like something only the big hotel chains could afford to do well
Beyond the Price Tag – How Hotels Can Win by Reimagining the 4Ps
Ever found yourself scrolling through pages of hotel listings, eyes glazing over as one property after another flashes remarkably similar nightly rates?
Has Hotel Marketing Forgotten About Sales?
Hotel marketing teams have become laser-focused on the leisure guest and that’s not a bad thing - direct bookings matter, conversion rates matter
The Unfiltered Feed: Influencers Trading Perfection for Authenticity
Remember when our social feeds looked like a tabloid magazine cover on steroids? The perfect smile, the perfect sunset
3 Emerging Booking Trends You Can’t Ignore in 2025
If you’ve been working in the hospitality industry for any time, I’m sure you’ve experienced the huge shifts and changes in the way that hotels operate, in how consumers select where to travel and stay, and how they prefer...
Pattern: The Undervalued Driver of Success
What Impacts Revenue Management Success? The number of factors identified to impact the success of a hotel’s revenue management strategy continues to grow
Rethinking Revenue Management Through a Different Lens
What a moment of reflection taught me about compassion, fairness, and long-term value
Silo Culture Is Costing Hotels Real Revenue. Here’s What No One Wants to Admit
One of the most expensive things in hospitality isn’t bad service or a broken AC, it’s internal silos and it’s killing revenue
Identity Crisis in the European MICE Market
Hotels operating in the MICE market have traditionally been obsessed with processes and churning out proposals
The Short-Term Rental Market: European Countries
In a rapidly evolving tourism landscape, the interplay between unprecedented post-pandemic growth and the strains on local communities has never been more evident
Bleisure Travel is Popular But What Are The Rules?
The research shows Gen Z at the forefront of this with 74% expressing interested in combining business with leisure – compared to 46% of Baby Boomers
Food for Thought: Is Hotel Website SEO Dead?
In spite of all the buzz around genAI, the AI Search market share in 2024 was a paltry quarter of the global search market vs Google’s 94% share
Stop Leaving Money on the Table: Upsell Like Airlines to Boost Revenue
Hotels have traditionally underused upselling, even though it's a direct way to boost revenue and profit
From Inventory To Identity: Why Hotel Distribution Is A Brand Strategy
In a world where airlines retail every seat like a product, Apple refuses to be sold by just anyone, and Nike walks away from thousands of resellers to protect its brand — the hotel industry still too often acts like a passive invento...
New study: If You Spend $89 on OTA Commissions, Your Hotel's Occupancy Will Be 100%
According to research undertaken by Cornell University’s School of Hotel Administration in February 2025, hotels see strong financial returns from commissions paid to the OTAs
Why Every Hotel Needs a Revenue Management Framework to Succeed
Every hotelier aims to boost profitability, yet many struggle with fragmented strategies - adjusting rates, switching distribution channels, or analyzing data without an overarching plan
Why RevPAR Doesn't Tell the Whole Story
When it comes to measuring the success of a hotel, RevPAR (Revenue Per Available Room) often takes center stage and it’s a simple metric: total room revenue divided by the number of available rooms, but here’s the catch
How to Attract Solo Travellers to Your Hotel
Solo travel is becoming increasingly popular as more individuals look for personal, unique experiences that cater to their specific needs and preferences
Navigating Sensitive Topics in Email Marketing
We’re exploring an increasingly important topic in email marketing: how to communicate effectively and empathetically around sensitive occasions like Mother’s Day and Father’s Day
What’s Wrong with Metasearch Today?
When they were first introduced, metasearch channels quickly became an important part of travelers’ online shopping habits, as they were a way of getting an ordered overview of the endless shopping options available online
How to use the 80/20 rule in Hospitality Management
The 80/20 rule, also known as the Pareto principle, states that approximately 80% of results come from 20% of efforts
Moving Beyond RevPAR to Maximize Profitability
As hotel investors convene at the Hunter Hotel Investment Conference 2025, new insights reveal that rising operating costs in the US market - particularly labor - are squeezing hotel profit margins
The 2024 Direct Online Distribution Report is Here and the Results Are Troubling
Thanks Cloudbeds, we now have an eye-opening report on the global hotel dependency on OTA distribution
How to Overcome Revenue Managers’ Aversion to the Direct Online Channel?
Recently, a revenue manager reacted to my LinkedIn post about independent hoteliers’ overdependence on the OTAs by stating 'Even with the best intentions, money and talent, there's no way independents can beat the big OTA's in search ...
Is Social Media a Viable Distribution Channel in Hospitality
According a recent report, social media is the preferred online source for trip planning for 32% of travelers, ahead of official sites, Google, review sites, travel influencers, offline sources like friends and family, etc
Hotels That Succeed on Instagram Use These 6 Post Ideas
Did you know that 75% of visitors are influenced by social media in selecting a destination? And if we talk about Instagram specifically, 40% select a hotel based on how Instagrammable it is
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