TODAY: CX - Alibaba cooperate, Vat in the Gulf and ITB Asia.
Cathay Pacific, Alibaba and Ant Financial to explore strategic cooperation.
Alibaba Group Holding, Ant Financial Services Group and Hong Kong-based carrier Cathay Pacific today announced a strategic cooperation to explore a range of initiatives to capture the enormous potential of outbound travel among Chinese consumers and to enhance the overall customer experience.
Vat in the Gulf: What economic impact can we expect?
When I wrote three months ago about why the economic changes afoot in the Gulf region have taken on a whole new urgency, my analysis was very much framed against a background of anything but business as usual. However, it has taken the precipitous reduction in oil prices â€" something that looks here to stay at least in the medium term â€" for the new urgency we are witnessing now to come about, as exemplified by the impending rollout of the GCC-wide value-added tax (VAT) on January 1, 2018.
ITB Asia 2017 announces major partnership with Korea Tourism Organization.
The memorandum of cooperation with Messe Berlin (Singapore) Pte Ltd, organisers of Asia’s leading travel trade show, looks to boost Korea’s appeal as a key destination place in Southeast Asia.
Office design that supports productivity.
Though average US workers will spend about 35 percent of their waking lives in an office, according to The Conference Board, close to half are not satisfied with their workplace environment.
Inefficiencies in the office setting result in 'lost productivity, lackluster engagement, and an absence of innovation'.
Featured Articles....
Ways to Overcome Mobile Booking Abandonments (Infographic).
It’s time to talk about cart abandonment on mobile, while mobile traffic is still growing strongly, far outstripping desktop and tablet, bookings on mobile still lag behind - Why?
Almost two out of five mobile shoppers have abandoned a travel booking on a mobile device due to poor user experience.
The Direct Booking Movement is Moving to Metasearch.
The travel industry loves a buzzword: Chatbots, artificial intelligence - and, yes, direct bookings - have each had their turn as the topic du jour of hospitality newsletters and conferences over the last few years, but over the last few months, we’ve seen the steady ascendancy of a new industry darling: metasearch.
So what’s the big deal?
2 Essentials For Dealing With Employees Attempting To Game the System.
Today’s workplace is fraught with legal traps for well-intentioned but unwary managers, but one issue stands out far above the rest as perhaps the single biggest employee challenge in today’s workplace: malingering employees attempting to 'game the system' with leave and accommodation requests.
Popular Articles:
Trends for Destination Marketing Organizations at Destinations Int'l 2017.
Why Should Guests Pick You? Your Hotel Value Proposition.
Social Media Marketing in the Hotel Industry: Trends and Opportunities in 2017.
Direct Bookers are Bigger Spenders.
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Airbnb launches Trips in Amsterdam.