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Qantas: Best airline Australasia.
Thursday, 21st August 2008
Source : Qantas.
Named best airline Australasia and one of the world's top airlines in the 2008 Skytrax World Airline Awards.

The Executive General Manager of Qantas, Mr John Borghetti, said Qantas, which ranked number three in Skytrax list, had been listed in the world's top five airlines for six consecutive years in the prestigious survey - one of only two airlines to achieve this.

"The awards are testament to our ongoing investment in premium product and to our people, who continue to deliver excellent customer service to our passengers," Mr Borghetti said.

Mr Borghetti said Qantas had achieved additional awards in two other categories:
  • Best First Lounge, which followed the awarding of an Australian Design Award earlier this year for its Sydney First Class lounge; and
  • Best Economy Catering, which had recently been upgraded with enhancements including a 'Goodnight Service' offering organic chamomile tea and hot chocolate.
Mr Borghetti said the Skytrax awards were regarded as a benchmark for airline passenger satisfaction levels by airlines throughout the world.

"This year, Skytrax was judged by more than 15 million travellers whose views confirm the very positive results of our own customer satisfaction research."
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