The latest marketing service was introduced today; CommentCards.com is a low cost, high quality solution for any business to receive customer feedback from emails and directly through its website. This new CRM tool includes a graphical analysis and downloadable spreadsheets for detailed offline analysis.

"We felt it was time to offer small businesses a direct Consumer-2-Business feedback vehicle whose model would benefit the business in the long run. We believe that if a consumer wants to communicate an experience with an establishment he will first look for an online communications vehicle on the establishment's website.

However the lack of business sponsored online comment cards has allowed these third party websites to thrive, many times to the detriment of the vendor," stated DJ Vallauri, president & CEO of Lodging Interactive. "In today's fast paced and highly competitive marketplace, it is critical for any business to have a credible and ongoing direct communication with their customers and guests."

The analytical capability of CommentCards.com is a real differentiator. The system provides customer comment card information in online graphical charts as well as enables the business manager to download its information into Excel for offline data analysis.

Richard Walsh, Vice President of Business Development for Lodging Interactive, added a few comments about CommentCards.com "There are many definitions of CRM and even more methods for reaching out to customers. In the end, it's all about receiving and understanding direct feedback from customers about their experience with your services or products. We built CommentCards.com to deliver credible customer information with a minimum investment in time and cost by our clients. This service exceeds any other survey or comment card service because the work is done for you and best of all there is no contract, only a low monthly fee and no per response fee."