How to Reverse a Bad First Impression.
By Lydia Ramsey
Tuesday, 23rd July 2013
Have you ever said or done something awkward or unintended during an interview, a first time encounter with a potential client or meeting a new colleague?

We all have goofed up at sometime or other and committed a faux pas that was irreversible and possibly unforgettable. It is not the goof that counts; it is how you handle it.

This is the topic that Real Simple Magazine approaches in their July edition. The title of the article is "5 ways to reverse a bad first impression." The writer of the article, Kaitlyn Pirie, approached five experts from a variety of fields to get their take on this situation. I happen to be one of them and was delighted to share my thoughts.

Here are some of the ideas that the experts offered. Deborah Tannen, author of You Just Don't Understand: Women and Men in Conversation, says to turn around. She suggests altering your body position during your next conversation. It may change how the person thinks of you.

Ora Shtull, an executive coach in New York City, suggests that you stop and focus on the person. We are all constantly in a state of distraction. If you do or say something that creates a bad impression, stop and offer an apology, and invite that person for coffee to let them know how important meeting them is to you.

Chris Harrison, the host of the Bachelor and The Bachelorette, advises people to take a deep breathe, stay calm and be true to themselves. He says if it doesn't work out, maybe it wasn't meant to be. Professor Emeritus of Psychology at the University of California, Paul Ekman, Ph.D., suggests that people hold still. He says that fidgeting makes you look nervous and can create a bad first impression.

Finally what is my advice? If you commit a faux pas, keep your sense of humor. Laugh at yourself. You will feel more comfortable and so will the other person. Getting distressed will only make a bad situation worse. Laughter is the best remedy for this kind of predicament and many others.

If you want to read the full article, hurry to your local bookstore or newsstand to get your copy of the July issue.You'll not only get some good advice on how to reverse a bad situation, you'll find lots of other wonderful articles for a stress-free summer.

If you have enjoyed this newsletter, pass it on to friends and suggest that they sign up to receive my weekly business etiquette tips. When they do, they will receive the first two chapters of my book, Manners That Sell, at the same time.


2013, Lydia Ramsey. All rights reserved. Reprinted with permission.

Lydia Ramsey is an international business etiquette expert, based in Savannah, Georgia. Her newest publication, Don't Be a Turkey during the Holidays: The Complete Guide to Etiquette and Protocol during the Holiday Season, is now available for download on her website at http://mannersthatsell.com/catalog/being-the-polished-professional-throughout-the-holidays

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