ITB 2024 Special Reporting
Go with the Flow - Hotel Flow Through.
By Gary McDade and Robert Mandelbaum
Monday, 22nd April 2013
The industry recovery made great progress in 2011 with over 70 percent of the hotels in the nation showing increases in both revenue and profits during the year. 

Many industry prognosticators, including PKF Hospitality Research, LLC (PKF-HR), are expecting this trend to continue in the future.  Based on the PKF-HR's December 2012 Hotel HorizonsŪ forecast, U.S. hotels will enjoy compound annual growth (CAGR) in rooms revenue (RevPAR) of 6.5 percent through 2016. 

In turn, this should result in a CAGR of 6.1 percent in total hotel revenue during the same period.  Given these strong projections of revenue growth, how much profit can hoteliers expect to earn in the coming years?

To understand how these increased revenues will flow to the bottom line, PKF-HR evaluated the financial performance of hotels for the period 1978 through 2011. 

The information came from data published in PKF-HR's TrendsŪ in the Hotel Industry reports for that period.  During our analysis, we measured the relationship between annual changes in total hotel revenue and movements in net operating income (NOI) for four different property types: full-service, limited-service, resort and convention hotels. 

For this analysis, NOI is defined as income before deductions for capital reserve, rent, interest, income taxes, depreciation, and amortization.

Calculating Flow

For each property type we calculated a "flow-multiple" that measures how much an increase (or decrease) in revenue was retained as profits. 

Simply put, the flow-multiple is the ratio of year-to-year changes in profit to changes in revenue, and therefore, provides evidence of how well properties manage expenses and maximize profits.

During our research, we discovered that the flow-multiples varied greatly between recessionary periods and times of prosperity.  Therefore, we chose to analyze these two situations separately using different flow-multiple calculation equations:

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Historical Flow

The average historical flow-multiples for each property type in our TrendsŪ report are presented in Figure One.

Full-service and resort hotels posted the most consistent flow-multiples from 1978 through 2011, as well as the greatest ability to maximize profits during the prosperous periods (Figure Two).  In the years when hotel revenues increased, full-service (1.13) and resort (1.12) hotels achieved the greatest flow-multiples.  Conversely, during industry recessions when revenues fell, managers at these properties were best able to limit their declines in NOI.

Historically limited-service properties have achieved the highest profit margins due to reduced staffing levels and limited amount of guest services and amenities.  However, because of the austere level of operations, these hotels also have a high percentage of fixed costs, thus limiting management's ability to cut expenses during industry recessions.

Accordingly, limited-service hotels averaged a flow-multiple of negative 5.81 (-5.81) during years when revenues in this category declined.  This is the lowest flow-multiple among all property types.

Convention hotel profits also exhibited a high degree of sensitivity to decreases in revenue.  Over the entire period of analysis, the average flow-multiple for these properties was negative 3.34 (-3.34) during years when revenue declined. 

However, it should be noted that greatest levels of negative flow-multiples occurred during the 1980s.  In recent years, convention hotels have been able to achieve more efficient flow-multiples during periods of both revenue growth and decline.

Future Flow

According to PKF-HR's December 2012 Hotel HorizonsŪ forecast, hotels in the luxury, upper-upscale, and upscale chain-scales exceeded their long-run average occupancy levels in 2011. 

Therefore, RevPAR gains for properties in these categories are already being influence by ADR growth.  As we know from previous research, RevPAR growth driven by ADR contributes to high flow-multiples.  Based on this trend, and historically high flow-multiples, the profit outlook for full-service, resort, and convention hotels is extremely bright.

Significant profit flow for limited-service hotels, on the other hand, will be delayed by a year or two.  The recovery for hotels in the upper-midscale, midscale, and economy segments has lagged the upper-tier properties.  Therefore, ADR influenced RevPAR gains for these mostly limited-service properties will not occur until 2013 or 2014. 

Lagging ADR growth, combined with historically low flow-multiples, implies that profits for limited-service hotels will grow, albeit at a slower pace compared to the full-service properties.

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Robert Mandelbaum is Director of Research Information Services for PKF Hospitality Research, LLC ( www.pkfc.com ). Gary McDade is a Research Analyst.  Both work in the firm's Atlanta office.  To purchase a copy of TrendsŪ in the Hotel Industry and benchmark the flow-multiples of your hotels, please visit www.pkfc.com/store.  This article appeared in the March 2013 issue of Lodging.
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