Training Followups Boost Effectiveness.
Cornell University Center for Hospitality Research
Tuesday, 20th March 2007
When hotel and restaurant companies spend money on classroom training for new managers -one concern is that the manager-trainees will forget their new skills, before they have a chance to use them.

A new study from the Cornell University Center for Hospitality Research shows how relatively inexpensive interventions can strengthen the lessons of classroom training.

The study, "Enhancing Formal Interpersonal Skills Training through Post-Training Supplements," by Michael J. Tews and J. Bruce Tracey, demonstrated the value of following up classroom training with on-the-job support.

Tews, who earned his doctorate at the Cornell School of Hotel Administration, and Tracey, an associate professor at the Hotel School, tested two interventions: self-coaching and upward feedback.

The full report is available at no charge from

Global Brand Awareness & Marketing Tools at 4Hoteliers.com ...[Click for More]
 Latest News  (Click title to read article)

 Latest Articles  (Click title to read)

 Most Read Articles  (Click title to read)

~ Important Notice ~
Articles appearing on 4Hoteliers contain copyright material. They are meant for your personal use and may not be reproduced or redistributed. While 4Hoteliers makes every effort to ensure accuracy, we can not be held responsible for the content nor the views expressed, which may not necessarily be those of either the original author or 4Hoteliers or its agents.
© Copyright 4Hoteliers 2001-2021 ~ unless stated otherwise, all rights reserved.
You can read more about 4Hoteliers and our company here
Use of this web site is subject to our
terms & conditions of service and privacy policy