Global eNewsletter of June 17, 2024
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Monday, 17th June 2024

LVMH and Accor join forces to take Orient Express to new horizons, Capella unveils second property in the Middle East and more...

LVMH and Accor join forces to take Orient Express to new horizons
Monday, 17th June 2024

Accor and LVMH have entered into a strategic partnership to accelerate the development of Orient Express, a legendary House synonymous for more than a century with the most exclusive travel experiences.

Under the terms of the agreements signed, LVMH will be joining forces with Accor through a strategic investment in the Orient Express brand, in the company that will operate the future hotels and trains, and in the entity that will own the two sailing ships >>

Capella unveils second property in the Middle East, NEOM
17 Jun 2024 : Located at Elanan, one of Magna’s destinations on the Gulf of Aqaba coast, this coastal sanctuary offers rest and relaxation, infused with innovative design >>

Tokyo room rates reached a new peak in May
16 Jun 2024 : Tokyo’s hotel industry reported record-high average daily rate (ADR) and revenue per available room (RevPAR) in May >>

Marriott's The Luxury Collection debuts in Germany
15 Jun 2024 : Embracing the city's rich heritage and vibrant culture, Koenigshof, a Luxury Collection Hotel, Munich offers an unparalleled blend of luxury hospitality and local authenticity >>

GBTA APAC conference 2024 brings together industry leaders and trailblazers
14 Jun 2024 : More than 800 industry professionals gathered to network, advocate teach and learn what’s fueling next-gen trends, spending and priorities amidst a dynamic regional market >>


What Should Hoteliers Do About Booking New Hotel Pre-Paid Rates Policies?
Monday, 17th June 2024
Booking.com has begun not featuring properties’ advance payment/prepaid rates unless Booking charges the customer.

Here is my take: Hotel advanced booking/pre-paid rates are typically 10%-20% below BAR (Best Available Rate). These rates have always been an important strategy to put as much business on the books and to decrease cancellation rates plaguing the industry for years, reaching as high as 50% in some destinations >>

The Tension Between Leadership and Customer Service
Sterling Hawkins wrote as article about the tension between the leadership of a company and the salesforce, he reports the president of a Fortune 500 company told him, 'Tension between the salesforce and leadership is normal' >>

In case you've missed it: Global eNewsletter of June 14, 2024
UK Airports extend 100ml liquids rule until 2025, Trip’s AI travel assistant steps up and more >>

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