The emerging war in Israel will no doubt have a great impact on the hotel business, European hotel transactions and more...

The emerging war in Israel will no doubt have a great impact on the hotel business
Wednesday, 11th October 2023

Local hoteliers will face multiple challenges, but the global corporate operators have limited exposure. Most major carriers have stopped flying to Tel Aviv, even as many pilgrim groups are currently there to celebrate the feast of Tabernacles >>

InterContinental Hotels & Resorts unveils a distinctive global brand evolution
11 Oct 2023 : InterContinental is embarking on an exciting new chapter with the launch of an extensive global brand evolution announced today >>

US hotel results for week ending 30 September
11 Oct 2023 : As expected, US hotel performance was lower than the previous week, but year-over-year comparisons were improved >>

European hotel transactions news - October 11
11 Oct 2023 : Hotel news and transactions from around the European region: Warner Leisure acquires two UK country hotels, Whitbread acquires office building in London to convert to hotel-led mixed-use and more >>

HIGHLIGHT ARTICLE

Does Your Management Understand The Difference Between 'Hospitality' and 'Guest Service?'
Wednesday, 11th October 2023

Based on my observations, I think there are a lot of leaders, including some with decades of experience that work at top-tier companies, who do not fully understand the difference between 'hospitality' and 'guest service.'

I often hear these terms used interchangeably, yet while they are related, and while guest satisfaction requires both, they are fundamentally different concepts >>

Top 6 Trends in the Snack Industry 2023
Snacking has become more than just a passing indulgence, evolving into a way of life, trends in the snack industry are redefining the landscape like never before >>

In case you've missed it: Global eNewsletter of October 10, 2023
Hyatt announced Malaysia's first Hyatt Place, OTAs sees soaring international travel demand in China and more... >>