Private equity steps up its interest in hotel assets, Marriott to include resort fees in prices and more...

Private equity steps up its interest in hotel assets
Thursday, 11th May 2023

Private equity plays a growing role in the hotel investment landscape, averaging deals worth €2.5bn per year since 2004 and representing about 18% of total volume. Private equity investment was dominated by significant portfolio activity.

'ESG is tougher to implement in existing properties, however, and there is a risk they would fall behind as they are expensive to convert' >>

Marriott to include resort fees in prices
11 May 2023 : Marriott International plans by May 15 to disclose resort fees in the total prices it displays in its initial search results on its website and mobile app >>

European hotel transactions news - May 11, 2023
11 May 2023 : Hotel news and transactions from around the European region: Whitbread acquires portfolio of six hotels in Germany and Austria and more >>

Rotana partners to expands in Kingdom of Saudi Arabia
11 May 2023 : Memar Development & Investment is one of the companies paving the way for real estate development in the hospitality and entertainment sector in the Kingdom of Saudi Arabia >>

US travel set to reach record-breaking high this year
11 May 2023 : Sector set to contribute more than $2TN+ to the US economy this year, tourism contributes one in every 10 jobs and international visitor spend up more than 150% from last year >>

HIGHLIGHT ARTICLE

When You Know Who You Are, You Find Out Who Your Customers Are
Thursday, 11th May 2023

My career has given me some terrific insight into how to connect with customers:

My time at Hilton and Starwood taught me about the power of the large hotel brands, how to differentiate the brands and how to build strong customer preference and loyalty.

My time at Expedia taught me the importance and the power of digital marketing, from customer acquisition to technology and online user experience. My time at Amazon taught me about customer centricity >>

Train Your Hospitality Staff To Elicit Kama Muta (Commonly Called That 'Warm, Fuzzy' Feeling)
It’s something that virtually all humans have experienced in our lives, especially those who work in guest-facing jobs in the hospitality industry when we make an authentic, personalized, and heartfelt connection with another human >>

In case you've missed it: Global eNewsletter of May 10, 2023
Key Asia Pacific hotel markets surpassed 2019 profitability levels in March, Meliá announces 4 projects in Cuba and more >>