Etihad to allow pets to travel in the cabin with a passenger, qualities of top performing hotel call center agents and more...

Etihad to allow pets to travel in the cabin with a passenger
Tuesday, 16th November 2021

Find everything you need to know about travelling with trained service animals, falcons, cats and dogs with Etihad Airways. Dogs posing a danger such as banned breeds are not permitted on our aircraft >>

Singapore joins Global Sustainable Tourism Council
16 Nov 2021 : The Singapore Tourism Board has joined as a Member of the Global Sustainable Tourism Council (GSTC) and working closely with the tourism industry, STB seeks to strengthen Singapore’s position as one of the world’s most vibrant destinations for business and leisure travellers >>

Time to recreate Goa tourism model at other beach destinations?
16 Nov 2021 : Goa’s tourism growth story is gradually getting back on track as it has become the go-to holiday destination for domestic tourists since the state reopened post the second wave >>

News from around Asia Pacific
16 Nov 2021 : Hotel industry and travel news from around the Asia Pacific region: Accor expands serviced apartment portfolio in Singapore and more >>

Hard Rock plans conversion into Hard Rock Hotel Marbella
16 Nov 2021 : Previously the Andalucía Plaza Hotel, the property is undergoing a complete transformation to convert the site into a Hard Rock Hotel with 384 rooms, including 50 suites >>

HIGHLIGHT ARTICLE

Qualities of Top Performing Hotel Call Center Agents
Tuesday, 16th November 2021

Hotels in 2021 have a lot of catching up to do. 2020 and the first half of 2021 presented the hospitality industry with a whirlwind of challenges that still linger today, so to get ready, how to pick a call center that’s right for your property >>

Why Frictionless Payments Matter: At the Airport, Destination and Post-Trip (part 3 of 3)
We examine how the industry can deliver a frictionless payment experience at the airport, on board the flight and once a traveler has reached their destination >>

Hotel Operators and Serviced Residences Operators At a Glance
Hotel Operators and Serviced Residences Operators at A Glance captures the top five international and regional operators >>

Global eNewsletter of November 15, 2021
Larger shopping budgets amid a holiday of shortages, Mews and Accor: the future of hospitality and more >>