Okura signs 3rd property in Shanghai, Phuket new hotel projects delayed and how channels, devices and touchpoints impact your engagement success.

Okura signs 3rd property in Shanghai
Wednesday, 25th August 2021

Hotel Okura is pleased to announce it will open the Hotel Okura Shanghai Sheshan in 2024.

Sheshan is located about 30 kilometers southwest of Shanghai city center, and features a rich natural environment which includes the Sheshan National Forest Park >>

Nearly two-thirds of Phuket's new hotel projects delayed
25 Aug 2021 : International visitors are an important foundation in driving tourism growth in Phuket, room night demand shifts upwards with the Phuket Sandbox model >>

Blocked Airline funds could slow recovery
25 Aug 2021 : The IATA urged governments to abide by international agreements and treaty obligations to enable airlines to repatriate close to nearly $1 billion in blocked funds from the sale of tickets, cargo space, and other activities >>

News from around Asia Pacific
25 Aug 2021 : Hotel industry and travel news from around the Asia Pacific region: World’s largest Legoland Resort to open in Shenzhen, Singapore to launch vaccinated travel lanes and more >>

Danolyte extends franchise into Taiwan
25 Aug 2021 : Danolyte® rolls out safe, hospital-level disinfectants, fortifying Taiwanese efforts in the combat against viruses, bacteria, allergens, and pathogens >>

HIGHLIGHT ARTICLE

How Channels, Devices and Touchpoints Impact Your Engagement Success
Wednesday, 25th August 2021

When it comes to designing a seamless customer experience it’s important to understand every moving part of the customer journey.

Specifically, critical customer touchpoints, along with channels and devices that customers use to interact with your business. Today, the modern customer uses a range of channels and devices within a single journey >>

A Dose of Reality: Vaccinations and Returning to Travel
With the delta variant being a cause for concern and safety and security guidelines still changing on a regular basis, what do you need to take into consideration and how do you prepare yourself to travel? >>

In case you've missed it: Global eNews of August 24, 2021
Data shows international travel interest gaining momentum, hotels investor sentiment and human interaction – The hallmark of a luxury travel experience >>