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Global Newsletter of July 29, 2021
4Hoteliers.com ~ Click title to read the article
Thursday, 29th July 2021
 

Travellers don’t want same old, they want new, Australia's first next-generation Holiday Inn opens and hotel distribution and the pandemic: The travel chessboard.

Travellers don’t want same old, they want new
Thursday, 29th July 2021

Just as the Olympics, which is currently ongoing in Japan, proves that sports can unite humanity, so can travel and Expedia Group’s Greg Schulze believes it won’t be long till travel proves its power again in connecting people to places and cultures.

Expedia’s first Traveler Value Index shows consumers 'do not want to go back to what it was in 2019', says Greg Schulze >>

IHG welcomes Australia's first next-generation Holiday Inn
29 Jul 2021 : IHG’s Holiday Inn brand has undergone a global transformation over the last 18-months and its next-generation design includes innovative open lobbies and incredible F&B >>

Marriott launches enhanced human trafficking awareness training
29 Jul 2021 : Marriott International announced that on July 30th, World Day Against Trafficking in Persons, the company will launch an updated version of its human trafficking awareness training – the next step in Marriott’s goal to train all of its on-property associates to recognize and respond to potential indicators of human trafficking at hotels by 2025 >>

HIGHLIGHT ARTICLE

Hotel Distribution and the Pandemic: The Travel Chessboard
Thursday, 29th July 2021

How hotel distribution evolved in EMEA and APAC from 2018 to 2021.

In our previous hotel distribution study, we had already pointed out how OTAs were experiencing a loss in market share in both Europe and Asia-Pacific. Even though they remain, in both markets, the dominant source of online revenue, this negative trend persisted in 2021. Especially in Asia, OTAs' market share decreased by four points, going from 60% in 2020 to 56% in 2021 >>

The Elephant In The Room: Guest Review Responses
As consumers begin to travel in larger numbers, hotels are facing a new challenge: responding to guest reviews in a timely manner >>

How to Cope in a Crisis
Health crises are every hotel manager’s worst nightmare, but they are becoming increasingly common >>

Drawing Further Apart: Widening Gaps in the Global Recovery
The global economic recovery continues, but with a widening gap between advanced economies and many emerging market and developing economies >>

In case you've missed it: Global eNews of July 28, 2021
Melia & Falcon's Beyond Global partner to propel experiential entertainment, Hyatt grows lifestyle brands and content matters as travel recovers: Influencing and activating travelers >>

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