More space and privacy for Emirates Economy Class, China’s hotel pipeline dips and everything to know about hotel chatbots.

More space and privacy for Emirates Economy Class
Tuesday, 9th March 2021

Emirates has introduced this new seat product on the back of customer feedback, addressing the needs of a range of customers seeking extra privacy and space while still flying in Economy Class.

This includes couples who wish to have the entire row to themselves (maximum of three seats in same row), parents travelling with in-lap infants, or those who simply want the added assurance of more space while travelling during pandemic times. In addition to the new empty seats option >>

Delaying the restart of international travel will cost the UK economy almost £27 billion
9 Mar 2021 : Travel & Tourism can’t afford to wait another seven weeks for international travel to resume, while experts show mask wearing can cut down virus transmission by more than 80% >>

China’s construction pipeline dipped slightly in 2020
9 Mar 2021 : According to the latest China Construction Pipeline Trend Report, China’s total hotel construction pipeline dipped slightly at the end of Q4 ’20 to stand at 3,375 projects/639,811 rooms, down 4% by projects and 1% by rooms year-over-year (YOY) >>

People want to travel again and a large majority of the population is planning trips in 2021
4 Mar 2021 : The survey’s findings reflect a positive mood and around 70 per cent of those surveyed in Germany, the US and China are thinking about private trips this year >>

HIGHLIGHT ARTICLE

Everything to Know About Hotel Chatbots
Tuesday, 9th March 2021

As the hotel digital transformation era continues to grow, one technology trend that has come to the forefront is hotel chatbots. This technology is beneficial to properties, as well as guests, potential guests, planners and their attendees, and more >>

Easy Ways to Improve Your Guest Experience
Exceeding guest expectations can seem difficult: Hoteliers can feel overwhelmed with the thought of frequently innovating their services and big updates can come with steep pricing that is impossible to justify in a time of financial restrictions >>

So You Got A Bad Review. Now What?
When your rating drops on review sites, it’s time for a quick crisis management response >>

In case you've missed it: Global eNews of March 08, 2021
‘Safe Travels’ stamp reaches its 250th destination, Marriott pilots AI to streamline design process and travel’s black swan could help us rebuild a better industry >>