After unanticipated 2020, hotel industry knows what it’s up against, domestic destinations are recovered and a good night’s sleep is the most important service a hotel can offer.

After unanticipated 2020, hotel industry knows what it’s up against
Thursday, 28th January 2021

The hotel industry does not perform well without its most significant ingredient: people. The pandemic has removed that element. In its place sit unused guestrooms, vacant restaurants and empty conference and meeting spaces. It’s a recipe for disaster, which is exactly what was concocted last year.

But the close of the calendar doesn’t automatically mean a brighter 2021. It will still take time >>

People are discovering new domestic destinations
28 Jan 2021 : Traditionally one of the biggest annual travel periods for Asia Pacific travelers, this Lunar New Year Agoda reveals changing travel patterns emerging post-COVID >>

UK booking times for tourism companies to be further impacted by COVID-19 pandemic
28 Jan 2021 : The impact of the pandemic continues into 2021, last-minute bookings could become the temporary norm, This trend is creating a headache for many companies involved in tourism >>

Hyatt announces plans three story hotels in Sweden
28 Jan 2021 : Story Hotel Riddargatan and Story Hotel Signalfabriken in Stockholm and Story Hotel Studio Malmö will mark the debut of Hyatt’s JDV Hotel brand in Europe >>

Faena group and Accor embark on global venture
28 Jan 2021 : Alan Faena and Len Blavatnik of Faena Group, together with Sébastien Bazin, Chairman and CEO of Accor, announced the launch of a global strategic partnership focused on expanding the Faena brand around the globe >>

The MICHELIN Guide Hong Kong Macau 2021 unveils this years' stars
27 Jan 2021 : Among a total of 69 MICHELIN-starred restaurants in Hong Kong and 18 starred restaurants in Macau, 2 restaurants newly receive Two Stars and 8 restaurants receive One Star >>

HIGHLIGHT ARTICLE

A Good Night’s Sleep is The Most Important Service a Hotel Can Offer
Thursday, 28th January 2021

Analysing hotels’ sleep-management strategies from the perspective of both business and leisure travellers, researchers show how hotels can best allocate their resources to optimise guests’ sleep quality.

Such strategies may offer hotels a unique source of competitive advantage, enabling them to survive and even thrive in today’s precarious market environment >>

Be a Goldfish
You don’t have to have a short memory, but you have to be able and willing to put negative emotions behind you and move on. That’s what the best do in customer service, on the athletic field, and for that matter, in life >>

In case you've missed it: Global eNews of January 27, 2021
Klook raises additional funding, WiT to launch monthly Travel Roadshow, is it time to change jobs? and how hotels are using gift vouchers to generate revenue >>