Redefining travel in 2021, W Hotels debuts in Southwest China, a leap forward on cross-border payments and hotel digital marketing.

Redefining travel in 2021
Wednesday, 21st October 2020

COVID-19 has had a profound impact on travel in 2020 and as we look to 2021, we believe these impacts will continue to be felt in a number of ways.

Continued remote working, safety and cleanliness will continue to be top of mind, driving a preference for privacy and exclusivity and international travel will continue to be impacted.

Finally, having been isolated for much of 2020, people will want to use travel to reconnect with friends and family in safe and controlled ways >>

W Hotels debuts in Southwest China, Chengdu
21 Oct 2020 : W Hotels Worldwide expands its footprint into southwest China with a hot and spicy new addition to its dynamic portfolio, W Hotels heats up local hospitality scene in the fiery Sichuan capital with bold, distinctive design >>

WTTC to establish global Steering Committee to revive international travel
21 Oct 2020 : WTTC takes on global leadership and coordination role to provide a route to recovery for Travel & Tourism sector, up to 100 million jobs globally could be saved >>

Cathay Pacific welcomes Hong Kong-Singapore bubble
21 Oct 2020 : Cathay Pacific welcomes the announcement of an in-principle agreement between the authorities in Hong Kong and Singapore to set up an Air Travel Bubble between the two cities >>

HIGHLIGHT ARTICLE

Top 5 Things You Need to Know Now in Hotel Digital Marketing: October Edition
Wednesday, 21st October 2020

As hotel marketers plan for a strong Q4, it’s important to keep a pulse on the evolving digital landscape, especially when planning for success in 2021 >>

A Leap Forward on Cross-Border Payments
When paying for coffee, we swipe, tap, wave, and soon may wink—a quick and painless exchange of coffee for money, but when paying for imports or sending remittances, we often fill-out forms, wait for days, and pay—too much >>

The Value of Relentless Customer Service in Tough Times
To clarify the value of quality service, I believe that service retains the customers you already have, attracts more customers, and develops a reputation that encourages customers to do business with you in the future - even during tough times >>

In case you've missed it: Global eNews of October 20, 2020
First-of-its-kind all-virtual hotel transaction in Asia, QR Code-accessed digital menus the new norm, reimagining Singapore’s mid-market hotels and mixed-use is the most sustainable model >>