Shangri-La closes its only resort in the Maldives, Peninsula Bangkok JV ceased, the new face of a winning hotel listing and customer segmentation during COVID-19.

Shangri-La closes its only resort in the Maldives
Tuesday, 1st September 2020

Shangri-La Hotels and Resorts has announced the closing of the only island resort of the brand in the Maldives indefinitely. Owners and management were unable to find any way to restart operations after the suspension of operations in April in the wake of the coronavirus pandemic All employees, except a few needed for the general upkeep of the property, will be made redundant >>

UK looks set to lose £22 billion from missing tourists
1 Sep 2020 : A staggering £22 billion looks set to be lost from the UK economy due to the collapse of international travel during 2020, according to the World Travel & Tourism Council (WTTC) >>

HSH ceases Peninsula Bangkok JV
1 Sep 2020 : The Hongkong and Shanghai Hotels announces restructuring of joint venture arrangements in Thailand and will own 100% equity interest in The Peninsula Bangkok after completion >>

Q4 travel outlook for Europe
1 Sep 2020 : The results are out regarding the travel figures in Europe for Q3 & Q4, and it really feels like a 'lucky dip' – part sweet, part not what you expected >>

Safe restart of aviation and connectivity crucial for Africa
31 Aug 2020 : The International Air Transport Association called for harmonized adoption across Africa of the International Civil Aviation Organization’s (ICAO) Take-Off guidance for safe operations amid the COVID-19 crisis >>

HIGHLIGHT ARTICLE

The New Face of a Winning Hotel Listing – Promoting Cleanliness on Booking Platforms
Tuesday, 1st September 2020

In the travel and hospitality industry, things are shifting and transforming at a very rapid pace and the traveler behavior is one of the most poignant and impactful changes.

Meeting traveler expectations has been the top priority of hotels and third- party channels even before the crisis, however, those expectations are now significantly enhanced by the need (not want) for a clean and safe environment >>

Whitepaper: Customer Segmentation During COVID-19
In order to make up for lost revenue due to the COVID-19 pandemic, it is important to drive occupancy through strategic marketing efforts >>

Virtual Meeting Etiquette Tips
If you work in a traditional office, you are probably familiar with some basic rules of conference room meeting etiquette: Don’t show up late, look professional and so forth. However, with the recent pivot to all things virtual, we have had to revise some of our previous behaviors >>

In case you've missed it: Global eNews of August 31, 2020
Full recovery of domestic air travel in China by September, COVID-19 restart guide, death of the travel middleman and embracing the modern-day food hall >>