Retail market in Thailand 2019-2023, IHG’s global RevPAR decreased 6%, realigning the fundamentals and growing customer loyalty during the Coronavirus.

Retail market in Thailand 2019-2023
Friday, 20th March 2020

The retail market in Thailand and is poised to grow by close to USD 58 bn during 2019-2023, progressing at a CAGR of almost 7% during the forecast period. The market is fragmented, and the degree of fragmentation will accelerate during the forecast period >>

InterContinental Hotels Group PLC business update
20 Mar 2020 : IHG’s Global RevPAR decreased 6% across January and February, with a broadly flat performance in the US offset by declines in Greater China, which saw an almost 90% decline in February >>

Changi Airport to drive and sustain continuous innovation
20 Mar 2020 : Changi Airport Group which operates the world's seventh busiest airport for international traffic establish and operates a digital factory to continuously re-invent the airport’s passenger experience and transform operations >>

WiT Podcast: Unity In Crisis – Episode 3: Eric Gnock Fah, COO & Co-founder, Klook
20 Mar 2020 : With most of the world on lockdown and as China and Singapore enter another round of their fight to contain the novel coronavirus pandemic by placing restrictions on inbound travellers and asking residents to defer non-essential travel, it is clear the travel industry is coming to a near-complete standstill >>

IATA Media Briefing on COVID-19 >>
Asia is on the First Steps Towards Recovery >>
Hong Kong's Response to COVID-19 >>
IHG opens second Hotel Indigo in Spain’s capital >>

HIGHLIGHT ARTICLE

Coronavirus: Five Rules for Growing Customer Loyalty
Friday, 20th March 2020

The looming supply disruption from coronavirus offers historical opportunities for companies to build or destroy customer goodwill.

Much is being written about how to manage the supply chain threat of coronavirus. The problem is that virtually all of this focuses on disruption threats to inbound supply chains from suppliers.

The equally important, longer-lasting challenge is managing your customers through the crisis period to maximize their long-term loyalty and profitability >>

Meta-trend: Realigning the fundamentals
Economics and politics, capitalism and resources, technology and society have long been entwined, but recently the consequences of that entanglement have burst into public consciousness – ironically, driven by the very technologies that made such interconnectivity possible >>

COVID-19: Immediate Advice For California Employers
Most California employers are taking steps to keep employees safe during the Coronavirus Pandemic, these changes to workplace routines, policies and norms are the result of a mix of proactive steps, changes in demand, and government mandates >>

In case you've missed it: Global eNews of March 19, 2020
Around the world in 80 days: CoViD-19 moves on, Shanghai tightens air arrivals and how to track your performance when starting a food business >>