Exclusive Feature: The stress of weddings provides great opportunity to hotel owners who are looking to attract honeymooners to stay in their suites, and with a multitude of decisions to make leading up to the big day, an engaged couple will find themselves looking for hotel options for their honeymoon that are in-inclusive and that are effortless.
Many wedding resorts offer services and packages, such as guides to activities in the area and special meals, which can be emulated by your hotel to attract honeymooners and truly “wow” them. Here are a few actions that can be taken to appeal to honeymooners at your hotel.
Provide Clear and Constant Communication
While communication is extremely valuable, it’s often overlooked or not given the priority it deserves. The importance of communication is amplified when it comes to impressing your honeymooners. Make sure to provide them constant updates on the status of their stay on the days and weeks leading up to the event.
Also, make sure to retrieve personal information on their wants and needs in order to cater to their individuality. One way to do this, is to send out a form they can fill out, with questions focused on how they can get the most of their trip. It may be good to send these forms out earlier, as opposed to a few days before the wedding, so that the couple has time to fill it out and does not feel pressured by last minute planning for the wedding.
Go Above and Beyond in the Honeymoon Suite
After checking in, the honeymoon suite will be one of their first impressions of your hotel, so it’s crucial to make sure every detail is taken care of to create a romantic atmosphere with ambiance.
Start by making sure the room is clean, spacious, and well-lit (with the option to fade the lights). Stock the suite with an ample supply of toiletries, body wash, and perfumes, for the bride after a long day of activities and maybe even traveling.
To truly set the honeymooners’ suite apart, add small touches of romance with rose peddles on the bed, light music in the background, a supply of scented candles to set the mood for their stay.
Consider adding a small fridge with an assortment of food and drinks for the couple when they are looking for a quick pick-me-up. Be sure to also include some items of extravagance, such as Champaign.
Anticipate Their Needs
Ultimately, you want to anticipate the needs of your honeymooners. Nothing says “we care about you” better than providing a personal service or product that your guests were not expecting, but still is exactly what they needed.
To effectively anticipate the needs of your honeymooners, communicate with them as much as possible. This will provide you with a great feel for their personalities, interests, and possible services they may be interested in while staying at your hotel.
When They Arrive
Depending on the couple’s arrangements, they may be arriving after hours of traveling or maybe shortly after the reception. Whatever the case, make sure you take note of their plans so that you can best prepare for their arrival.
Throughout the process, make sure you communicate everything that they will need to know, and be quick to meet their needs in whatever capacity.
Include a back-up plan for anything that may go wrong. In the case of check out confusion or errors, make sure your staff is trained to offer a room upgrade or a free service to make up for your mistake.
During Their Stay
To really match the appeal of a resort, be sure to offer all-inclusive packages for the services you provide. Whether it’s a extravagant meal, a massage chair, or a personal tour guide of the area, couples will be drawn to options that allow for stress-free and effortless fun.
Whatever activities they choose to take part in, capturing their stay will provide the couple with an awesome opportunity to advocate for the hotel on social media or in person to their friends. Be sure to offer to take pictures and go above and beyond in your efforts to impress your guests. A well-cared for couple will likely lead to many more honeymooners choosing your hotel.
Sending Them Off
One final perk that you can offer to your honeymooners before they are headed off, is allowing later check-out than normal hotels. Couples will likely find this refreshing, and it will give them a great impression of your hotel before they leave.
You don’t have to be a luxury resort to attract honeymooners to spend their time with you. Oftentimes, it’s the attention to detail, outstanding customer service, and extra-perk services that will appeal most to honeymooners looking to book their stay. Be sure to use some of these amenities and services for your next honeymoon guests and you’ll be shocked at the results!
This is strictly an exclusive feature, reprints of this article in any shape or form without prior written approval from 4Hoteliers.com is not permitted.
Kacey Bradley is the blogger behind The Drifter Collective, an eclectic lifestyle blog that expresses various forms of style through the influence of culture and the world around us. Kacey graduated with a degree in Communications while working for a lifestyle magazine. She has been able to fully embrace herself with the knowledge of nature, the power of exploring other locations and cultures, all while portraying her love for the world around her through her visually pleasing, culturally embracing and inspiring posts. Along with writing for her blog, she has written for sites like U.S. News, SUCCESS, Ruffled, and more!
www.driftercollective.com