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Marketing Tip: A Lesson from Hershey's Summer Chocolate Bar
By HeBS Digital
Wednesday, 22nd May 2019
 

For the first time in Hershey’s 125-year history, the brand is changing its iconic original milk chocolate bar and packaging and this summer, The Hershey Company is releasing a limited-edition Hershey’s Milk Chocolate Emoji Bar, featuring 25 different emojis across six types of packaging.

Intended to encourage sharing and collectability, the company researched top emojis from parents and kids based on their potential as conversation starters.

The brand’s switch-up of its classic and most recognizable features reveals how dominant mobile message is in American culture.

Through focusing on shareability and a limited product run timed around a key summer sales window, Hershey’s is aiming to win over many young consumer groups who have a growing preference for mobile messaging.

WHY SHOULD YOU CARE?

Hershey, among other notable brands, has embraced the emoji trend as a strategic move towards modernizing their image and appealing to younger generations.

But, at the same time, Hershey is taking a step back from everything digital. This campaign goes beyond using a hashtag on social media. This campaign starts real conversations.

One of the best things you can do for your brand is to get people talking about it. You can start a conversation with almost anything – a whimsical pen, a risqué topiary, or a quirky slogan on a postcard.

Be open to modernizing your brand and taking risks, even if that means putting a silly emoji on your chocolate bar.

ABOUT HEBS DIGITAL:
Founded in 2001, the firm is headquartered in New York City and has global offices in Las Vegas, Tallinn, Munich, and Asia-Pacific. Through its Smart Guest Acquisition Suite, including the smartCMS®, Smart Personalization Engine, Smart Data Marketing, and full-service digital consulting and marketing solutions, HEBS Digital helps hoteliers drastically boost direct bookings, lower distribution costs, and increase the lifetime value of guests. Its diverse client portfolio consists of top-tier luxury and boutique hotel chains, independent hotels, resorts and casinos, franchised properties and hotel management companies, convention centers, spas, restaurants, DMO and tourist offices.

Part of NextGuest Technologies, HEBS Digital and Serenata CRM, the most comprehensive Hotel CRM Suite today, are the creators of the hospitality industry’s first Fully-Integrated Guest Engagement & Acquisition Platform. Contact HEBS Digital’s consultants at 1 (800) 649-5076 (North America), +64 (0) 9 889 8489 (Asia Pacific) or success@hebsdigital.com / www.hebsdigital.com

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