Amsterdam is WeChat Pay's first smart airport in Europe, where are the cool resort brands in Asia?, how to add value to your hotel asset and modular construction is changing.

Amsterdam is WeChat Pay's first smart airport in Europe
Monday, 20th May 2019

Amsterdam Airport Schiphol is partnering with WeChat to provide Chinese passengers with a unique travel and shopping experience using the services that are available via the application.

In doing so, the airport is responding to the demands of this growing group of passengers. As well as offering WeChat Pay as a means of mobile payment, Schiphol and WeChat are offering an integrated range of services such as customer-oriented travel information and the possibility of pre-booking products >>

PATA launches report exploring the current state of food waste in Asia Pacific tourism and hospitality
20 May 2019 : The report explores the current situation of food waste in the region by reviewing governmental, private sector, non-profit, and developmental initiatives geared towards tackling the issue >>

UNWTO and Basque Culinary Center launch Guidelines for the Development of Gastronomy Tourism
20 May 2019 : The World Tourism Organization (UNWTO) and the Basque Culinary Center (BCC) have launched a new set of guidelines to help destinations benefit from the growing interest in gastronomic tourism >>

citizenM launches its Guide to Business Travel volume one
19 May 2019 : Addressing common travel problems by creating a new music experience, combining the latest research in neuroscience with incredible creative talent >>

Hotel Valuation Index - United States
18 May 2019 : The Hotel Valuation Index (HVI) offers critical information on 38 US hotel markets and the nation, including: Historical and projected valuation changes and Intelligence on market dynamics for primary, secondary, and tertiary hotel markets >>

HIGHLIGHT ARTICLE

Where Are The Cool Resort Brands in Asia?
Sunday, 19th May 2019

The industry has caught on the new type of millennial consumers a few years, creating all sorts of flashpacker accommodation (think Generator), hyper-efficient hotels with an activated social space (like Citizen M) and various attempts to integrate concepts that appeal to a younger demographic (see aloft, penta) >>

Attrition and Cancellation Revenue
Per the Uniform System of Accounts for the Lodging Industry, the income received from transient and group guests that fail to occupy a room, or cancel a reservation in the prescribed timeframe, and for which payment was guaranteed on an individual basis, is recorded as No Show Revenue in the Rooms Department >>

How to Add Value to Your Hotel Asset
At the most basic level, the value of a hotel is based on the property’s net income divided by a capitalization rate, as such, one has two possible levers to adjust as a means of increasing a property’s value: either increase the property’s net income or decrease the capitalization rate >>

Being the Bearer of Bad News
It’s never fun to share bad news with a customer, many people are scared to be the bearer of bad news and there are plenty of examples of bad news – an order didn’t ship, something was damaged, a deadline is not going to be met, etc >>

How Modular Construction is Changing Commercial Real Estate
Regions across the US faced their snowiest, coldest and warmest February in history this year, with volatile weather disrupting the flow of life across the country and prefabricated building has doubled in size over the last five years, but it's not without its challenges >>