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Global Newsletter: January 11 4Hoteliers.com ~ Click title to read the article Friday, 11th January 2019
Super sizing of American vacations, Gen Z’s emerging travel habits, the impact of messaging apps on APAC travel and style in small spaces: the NextGen capsule hotels.
Super sizing of American vacations and Gen Z’s emerging travel habits Friday, 11th January 2019
It’s no small thing: Super-sizing is taking hold in American vacationing: HomeAway analyzed data to find demand for castles and estates up by 55 percent and 25 percent, respectively.
The findings are among highlights of the HomeAway 2019 Trend Report, fresh with data-driven insights into where and how Americans will travel in the year to come, based on 2018 HomeAway vacation rental demand and other data >> UK hotels attain consecutive earnings growth 11 Jan 2019 : Building on October’s GOPPAR gains, UK hotels successfully produced a second consecutive month of profit growth in November, positioning hotels in the region to achieve another successful year of trading >> Twin cities and Chinese outbound tourism 11 Jan 2019 : In 2019, China will continue to be the biggest tourism source market in the world, both in terms of number of trips as well as in money spent. However, the majority of travellers from China are still concentrated on major destination cities, resulting in overtourism in some places and a lack of visitors in many others >> HIGHLIGHT ARTICLE
The Impact of Messaging Apps on APAC Travel Friday, 11th January 2019
Asia is far ahead of the rest of the world and one of the reasons for such disparity is due to the surging popularity of messaging apps in Asia.
These platforms, originally designed for messaging services, have transformed to encompass other services including shopping, banking, news sharing, and travel activities as well.
With a seamless user experience and quality travel-related content, these messaging apps play a pivotal role in shaping consumers’ travel planning journey from the moment of inspiration to making a booking decision. >> Raising The Curtain On Revenue Strategy Caroline Lebourg is Revenue Manager at the five-star The Curtain hotel and we caught up with her to find out more about how she is creating and managing a Revenue Strategy that is as unique as the hotel offering >> No Toilet Paper – Is Customer Service Getting Worse? Some people claim that customer service is getting worse and I disagree. Customers are getting smarter and expecting more, meaning the customer service 'bar' is raised by great companies who teach us what good customer service should be and, when there is a customer service 'horror story,' it seems to stand out much more than when everything is right and works the way it’s supposed to >>
Style in Small Spaces: The NextGen Capsule Hotels Capsule hotels in Japan were once the domain of salarymen looking for a cheap, fuss-free spot to crash after a late night, but a new crop of guests has helped spur their resurgence, with growing numbers of novel and upmarket versions opening in the last year >>
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