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The 7 Success Principles of Steve Jobs.
By Carmine Gallo
Monday, 6th April 2015
 

It’s hard to believe that Steve Jobs has been gone for over three years; following his passing several books and a movie have attempted to give us a peek inside the complicated man; 

An unauthorized biography endorsed by some of Steve’s closest associates hit the shelves this week and looks beyond, the temper, secrecy and ego to reveal the deeper side of Jobs. In Becoming Steve Jobs contributors attempt to take back the narrative and speak not only to the difficult side of Jobs, the one we are most familiar with, but they also reveal his personal growth and his quieter, more thoughtful side. 

As most of you know, I’ve spent years studying Steve Jobs and Apple and wrote two books about his genius approach to innovation and communication. I was flattered when I read the mention of my books in this New York Times article.

Of course, endorsements from corporate executives hardly ensure that the book will be popular. “Becoming Steve Jobs” is the latest entry to a crowded subgenre of breathless technology books aiming to unravel the mysteries of the late pioneer, works that include “Inside Steve’s Brain,” “The 66 Secrets of Steve Jobs,” “The Innovation Secrets of Steve Jobs,” and, for would-be Keynote rock stars, “The Presentation Secrets of Steve Jobs.”
 
This renewed focus on Steve Jobs’ life and career reminds us that his impact on our lives cannot be overestimated. His innovations have likely touched nearly every aspect -- computers, movies, music and mobile. As a communication coach, I learned from Jobs that a presentation can, indeed, inspire. For entrepreneurs, Jobs' greatest legacy is the set of principles that drove his success. Any of us can adopt them to unleash our "inner Steve Jobs."

1. Do what you love. Jobs once said, "People with passion can change the world for the better." Asked about the advice he would offer would-be entrepreneurs, he said, "I'd get a job as a busboy or something until I figured out what I was really passionate about." That's how much it meant to him. Passion is everything.

2. Put a dent in the universe. Jobs believed in the power of vision. He once asked then-Pepsi President, John Sculley, "Do you want to spend your life selling sugar water or do you want to change the world?" Don't lose sight of the big vision.

3. Make connections. Jobs once said creativity is connecting things. He meant that people with a broad set of life experiences can often see things that others miss. He took calligraphy classes that didn't have any practical use in his life -- until he built the Macintosh. Jobs traveled to India and Asia. He studied design and hospitality. Don't live in a bubble. Connect ideas from different fields.

4. Say no to 1,000 things. Jobs was as proud of what Apple chose not to do as he was of what Apple did. When he returned in Apple in 1997, he took a company with 350 products and reduced them to 10 products in a two-year period. Why? So he could put the "A-Team" on each product. What are you saying "no" to?   

5. Create insanely different experiences. Jobs also sought innovation in the customer-service experience. When he first came up with the concept for the Apple Stores, he said they would be different because instead of just moving boxes, the stores would enrich lives. Everything about the experience you have when you walk into an Apple store is intended to enrich your life and to create an emotional connection between you and the Apple brand. What are you doing to enrich the lives of your customers?

6. Master the message. You can have the greatest idea in the world, but if you can't communicate your ideas, it doesn't matter. Jobs was the world's greatest corporate storyteller. Instead of simply delivering a presentation like most people do, he informed, he educated, he inspired and he entertained, all in one presentation.

7. Sell dreams, not products. Jobs captured our imagination because he really understood his customer. He knew that tablets would not capture our imaginations if they were too complicated. The result? One button on the front of an iPad. It's so simple, a 2-year-old can use it. Your customers don't care about your product. They care about themselves, their hopes, their ambitions. Jobs taught us that if you help your customers reach their dreams, you'll win them over.

There's one story that I think sums up Jobs' career at Apple. An executive who had the job of reinventing the Disney Store once called up Jobs and asked for advice. His counsel? Dream bigger. I think that's the best advice he could leave us with.

See genius in your craziness, believe in yourself, believe in your vision, and be constantly prepared to defend those ideas.

Carmine Gallo can be contacted at www.gallocommunications.com 

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