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Honesty Is the Best Policy.
By Bill Marriott ~ Marriott on the Move Blog
Tuesday, 12th October 2010
 
It happens to the best of us, you're in a rush to check out and get out of your hotel and catch your flight, and when you finally get home, you realize you left something behind in your hotel room. 

This happened just a few weeks ago, at our SpringHill Suites in Rexburg, Idaho.  Except this guest didn't forget clothing or his BlackBerry – he left a bank envelope with $5,000 inside.

One of the hotel's housekeepers, Kelsey Ricks, came across the envelope with the money inside when she was cleaning the guest's room shortly after he checked out.  The hotel staff tracked down the guest and returned all the money to him in a matter of a few days.

Kelsey said the thought of keeping the money never crossed her mind.  Her first instinct was to immediately call her supervisor and report what she found.  She says she didn't have to think twice about what to do and credited her parents with instilling in her these morals from a very young age.  "Integrity is what you do when no one is looking," she said, and I couldn't agree more.

Kelsey plans to start attending college classes at BYU-Idaho this winter.  I wish her the best of luck in pursuing her education and whatever the future holds for her.

Thanks, Kelsey, for setting a wonderful example.

I'm Bill Marriott and thanks for helping me keep Marriott on the move.

www.marriottonthemove.com
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