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Meliá arrives in paradise
Thursday, 29th January 2026
Meliá Hotels International will open the doors of Meliá Whale Lagoon Maldives, a five-star, all-inclusive resort that invites guests to discover the essence of the Indian Ocean in an unparalleled natural setting, marking a new milestone in the company's global expansion...
Infinitude Hospitality expands in Central Asia, Uzbekistan
Wednesday, 28th January 2026
Infinitude Hospitality, a leading independent third-party hotel management and hospitality advisory firm operating across Asia and the Middle East, is pleased to announce its appointment by Spora Global to support the development of multipl...
Emirates Developments enters agreement with Jumeirah to develop branded residences
Tuesday, 27th January 2026
Emirates Developments has announced the signing of a landmark agreement with Jumeirah to develop Jumeirah Residences Al Maryah Island – a new expression of elevated living that blends vibrant city life with unique and purposeful experiences in Abu Dhabi...
The Triple Return on Business Travel
Monday, 26th January 2026
Return on Experience, Time, and Carbon are new metrics defining corporate travel value...
Vignette Collection launches in India
Monday, 26th January 2026
With the brand promise of curating one-of-a-kind stays, this Vignette Collection signing will add 145 rooms to the Group’s portfolio in the country...
Alibaba launches its AI services for restaurants
Sunday, 25th January 2026
On January 5, Bloomberg reported that Alibaba Group Holding Limited is launching AI services for restaurants to showcase their interiors...
Latest Articles
When Hospitality Goes Overboard
Restaurants rely on satisfied customers for repeat visits, leading many to continuously raise their service standards to meet and exceed customers’ expectations...
Hotel Discovery in the Age of AI, Part 14: Beyond OTAs: The Four Core Layers That Define AI Visibility for Hotels
Why AI-driven discovery rewards structure, authority, and coherence more than distribution scale...
Global eNewsletter of January 21, 2026
Vietnam retail market analysis 2026, White label operator Revo Hospitality files for insolvency and more...
Hotel Franchisee vs Independent: Where is the Value Proposition in 2026?
Some experts doubt the real value of the hotel franchise in this day and age and believe the value proposition of franchising has rapidly diminished in today's hyper-connected, tech-enabled world...
Customer Experience Without Conditions
Last year, I wrote an article on a 'rule' in customer service that I called the Reality Rule: Treat customers well, regardless of how they treat you...
Global eNewsletter of January 20, 2026
Asia Pacific capital tracker 2026 outlook, Rotana expands in Abu Dhabi and more...
The 11 Travel and Hospitality Trends That Will Shape 2026
In 2026 the fight for bookings will be fiercer than ever: Travel and hospitality businesses must now win over a more discerning, AI-armed traveler, while contending with an unstable global economy...
 Top Feature Articles (Click title to read)
Global eNewsletter of January 29, 2026
Thursday, 29th January 2026
Meliá arrives in paradise, the triple return on business travel, Infinitude Hospitality expands and more...

The Great Stagnation: How We Built Systems That Kill Execution
Wednesday, 28th January 2026
The modern organization is a masterpiece of illusion: On the surface, everything looks professional, we are more structured, more process-driven, and more 'supported' than at any time in history...

2026 Trend Report: Rise of Slow MICE Hyper-Personalization Incentive Travel
Monday, 26th January 2026
Experience First: Redefining Incentives for the 2026 Traveler and as we welcome 2026, the successful incentive trip focuses entirely on attendee transformation...

Global eNewsletter of January 22, 2026
Thursday, 22nd January 2026
Why We Gather: Behavioral, emotional and cultural drivers defining 2026 meetings and events, Melia, ITB and more...
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