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Saving guests on average 2 hours of research.
Thursday, 13th March 2014
Source : Roland Wildberg ~ Exclusive from ITB 2014
An exclusive one-on-one with Liam Walsh from Monscierge - 'Further information you will find in your room', what a meaningful phrase!

We remember hand typed lists of landmarks, restaurants and events, dogeared and loosely filed in a hackneyed folder, and with adresses from restaurants that had been closed decades ago and events that vanished before the close of the century...

But this is the past, although it is still here and now in many places. In fact there are a lot of hotels who swear by the digital transformation, but still do rely on paper in guest information.

Of course this is not a strategy, perhaps they just never heard of Monscierge. But the chance is getting smaller: Monscierge, expert for digital guest information, is literally conquering the world. Only within a few years the US company has won more than one thousand customers in 60 countries. Monscierge says they are 'Connecting Hospitality to Guests'. By enormous touch screened devices in the lobbyand hotel mobile apps to use on-property or off.

Read the full story HERE, only at 4Hoteliers.com

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