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Global eNewsletter of July 27, 2023
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Thursday, 27th July 2023
 

Significant investment to secure Sustainable Aviation Fuel, Berlin hotel performance reaches 8-month high and more...

Significant investment to secure Sustainable Aviation Fuel
Thursday, 27th July 2023

International Airlines Group (IAG), the parent company of Aer Lingus, British Airways, Iberia, Vueling and LEVEL —has announced an investment into Nova Pangaea Technologies (NPT), an innovative UK-based cleantech company whose technology is a crucial pathway to the production of Sustainable Aviation Fuel (SAF).

NPT's innovative technology converts agricultural waste and wood residue feedstocks into second-generation bioethanol, which can then be processed into SAF >>

Berlin hotel performance reaches 8-month high in June
27 Jul 2023 : Berlin’s hotel industry recorded its highest performance since September 2022, according to preliminary June 2023 data from STR >>

Asia Pacific hotel investments cool in 1H2023
26 Jul 2023 : Based on a research report by JLL, Asia Pacific (Apac) hotel investment volumes fell by 51% y-o-y in 1H2023, weighed down by macroeconomic challenges and the rising cost of debt >>

Maldives celebrates millionth tourist arrival
26 Jul 2023 : Maldives achieves its one millionth tourist arrival target on Sunday, July 17th at early noon >>

US hotel performance for June 2023
26 Jul 2023 : The US hotel industry reported higher performance from the month prior but lower year-over-year percentage changes, according to June 2023 data from STR >>

HIGHLIGHT ARTICLE

Leveraging Data Analytics for Enhanced Hospitality Experiences
Wednesday, 26th July 2023

The hotel industry, in particular, has recognized the immense potential of data analytics in improving operational efficiency, enhancing guest experiences, and driving business growth.

By leveraging advanced data analytics techniques, hotels can gain valuable insights into customer preferences, optimize resource allocation, personalize services, and make data-driven decisions to stay competitive in a rapidly evolving marketplace >>

Does Your Reservations Call Scoring Criteria Need To Be Updated?
When it comes to information, the “balance of power” has shifted to the caller’s side. Most have researched online by reading guest reviews and searching rates at OTAs. Many callers are online while on the phone.

Yet reservations and front desk agents are still being trained on criteria from the era when callers only saw brochures and rudimentary hotel websites with few images before calling >>

In case you've missed it: Global eNewsletter of July 25, 2023
Dubai sees a strong year-on-year growth of 44% in business events, the balance of smart technology and more >>

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