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Latest News
CBRE forecasts enhanced USA RevPAR growth in 2023 despite economic headwinds
Tuesday, 31st January 2023
Despite projections of persistent inflation and a moderate economic recession, CBRE’s forecast calls for a close to 6% increase in rooms revenue per available room (RevPAR) in 2023...
Paris is currently the world’s most powerful city
Tuesday, 31st January 2023
New research from the World Travel & Tourism Council has revealed that Paris is currently the world’s most powerful city, however, it predicts that it is likely to be overtaken by Beijing by 2032...
Six Senses Napa Valley is slated to open in 2026
Tuesday, 31st January 2023
Six Senses is taking its wellness and sustainability formula to a sanctuary in Napa County, an agricultural haven producing some of the world’s most sought-after wine...
Ascott is set to debut The Crest Collection
Tuesday, 31st January 2023
Drawing on unique charm of heritage rich locales, eight properties have been secured globally with three signings in Asia, including The Robertson House by The Crest Collection in Singapore...
Marriott returns to Panama City
Tuesday, 31st January 2023
Marriott Hotels announced the opening of Marriott Panama Hotel, with a strategic location connecting the city to the road to the Panama Canal, and views toward the mountains...
Customer Experience as the number one brand differentiator
Monday, 30th January 2023
KPMG Saudi Arabia, has published the results of its 2022 global annual Customer Experience Excellence (CEE) survey...
Latest Articles
Salary & Employment Trends 2023
The 2023 ACI Report is our 11th edition and whilst the Covid-19 pandemic may still linger in the background, the industry has clearly moved into the recovery phase as the last remaining markets opened their borders, and the tourism wheel is once again spinning...
Global Economic Uncertainty Remains Elevated, Weighing on Growth
The shocks that have shaken the global economy in recent years have introduced a new normal for turbulence, driven in some cases by political fragmentation between countries...
Global eNewsletter of January 27, 2023
Most global regions showed full RevPAR recovery in 2022, China’s international reopening and more...
Copywriting for Hotel eMail Marketing
Did you know there are 4 billion daily email users? Not only that, but 33% of marketers send weekly emails, 26% send emails multiple times per month and 77% of marketers have seen an increase in email engagement over the last 12 months...
2023 Workforce-Workplace Forecast
This Alert is intended to provide employers with insights about what to expect in the coming years, so that they may position themselves for success...
Global eNewsletter of January 26, 2023
Six Senses to open Tel Aviv, third-party hotel operators set to grow across Europe and more...
Mobile Revenue at an All Time High for Hotels
It's 2023, and you can bet on mobile being a driving force in hospitality technology over the next twelve months (and beyond)...
 Top Feature Articles (Click title to read)
Global eNewsletter of January 31, 2023
Tuesday, 31st January 2023
CBRE forecasts enhanced USA RevPAR growth in 2023, Paris is currently the world’s most powerful city and more...

Luxury Brands Must Prepare For A Reset: Here's The How And Why
Tuesday, 31st January 2023
Over the last three years, the luxury market has experienced a whirlwind of change and in the lead-up to the pandemic, the personal luxury goods market grew 7 percent in 2019, reaching $300 billion globally...

Global eNewsletter of January 30, 2023
Monday, 30th January 2023
Customer Experience as the number one brand differentiator, UNWTO at FITUR 2023 and more...

WhatsApp Messages May Be Gone But Never Forgotten
Monday, 30th January 2023
When your employees go 'off-grid' and use unauthorized third-party messaging applications that fall beyond typical email and texting – like the self-destructing WhatsApp messages – they put you at increasing risk of scrutiny by federal criminal prosecutors, among other dangers...
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