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Latest News
The debut of Four Seasons Yachts
Tuesday, 31st March 2026
Four Seasons Yachts inaugural vessel, Four Seasons I, embarked on its maiden voyage in the Mediterranean earlier this month, translating Four Seasons hospitality into a new frontier of ultra-luxury travel...
Hotels risk losing visibility as search behaviour rapidly evolves with the rise of AI & social search
Tuesday, 31st March 2026
The rise of AI and social platforms is transforming the way people search, and hotels could be losing out on potential bookings by not optimising for modern discovery channels*...
Landal expands its premium portfolio with three small-scale boutique destinations in the countryside
Tuesday, 31st March 2026
Landal is expanding its premium portfolio with three luxury wellness destinations in the Netherlands...
Bali Hotel & Branded Residences 2026
Tuesday, 31st March 2026
Bali's hotel and real estate market demonstrated remarkable resilience in 2025, transitioning from a post-pandemic recovery phase into a period of sustained, mature performance...
Accor expands into Hakuba with signing of two hotels
Monday, 30th March 2026
Phased openings in 2030 and 2033 mark the Group's debut in Japan's premier alpine destination...
How a European capital of culture year can act as a platform for international meetings
Monday, 30th March 2026
When Oulu, Finland, was selected as the European Capital of Culture for 2026, the title was not only seen as a cultural milestone but also as a strategic opportunity to strengthen the city’s position as an international meeting destination...
Latest Articles
The Top 10 Reasons Customers Leave a Brand or Business
This article answers the question: What are the top 10 reasons customers will stop doing business with you or leave for another brand?...
How AI and Robotics Will Define Hotel Winners When Supply Surges
Hotel markets are experiencing their most significant supply surge in over two decades, tech-driven upgrades and resources will help your hotel stand out...
Global eNewsletter of March 27, 2026
US hospitality shows cautious readiness ahead of 2026 World Cup, mentoring the Next-Gen hospitality superstars and more...
Mentoring The Next-Gen Hospitality Superstars
Lessons learned from my first hotel job still ring true and as I write my monthly article today, I find myself back at the Marriott Griffin Gate Resort, in Lexington, Kentucky...
What Will Be Commonly Understood As Unhealthy In 2035
As we look ahead to the latter half of the 2020s, it’s time to reflect and ask what’s next...
Global eNewsletter of March 26, 2026
Banyan Group enters the United States, Dusit joins GSTC in support of sustainable hospitality and more...
Business Travel Reports: Turning Insights Into Opportunities
Travel reporting software is a valuable tool for managing travel, letting you drill down into spend patterns and trends to see the root causes of successes and issues in booking and expensing...
 Top Feature Articles (Click title to read)
Global eNewsletter of March 31, 2026
Tuesday, 31st March 2026
Hotels risk losing visibility as search behaviour rapidly evolves with the rise of AI & social search, debut of Four Seasons Yachts and more...
What is a Great Experience Worth to You? All-Inclusive Dissected (Part 3/3)
Tuesday, 31st March 2026
This series of articles discusses the history, supply & pipeline of all-inclusive resorts globally and specifically in APAC (Part 1), deep-dive into the business model (Part II), and a comparison across traditional resorts and two all-inclusive brand specifics (Part III)...
Hotel Discovery in the Age of AI, Part 24: Why Hotel Guests Finally Want To Be In Charge
Monday, 30th March 2026
Exclusive Feature: How shifting expectations around control, personalization, and transparency reshape hotel discovery...
Global eNewsletter of March 30, 2026
Monday, 30th March 2026
Accor expands into Hakuba with signing of two hotels, Marriott signs 10 hotels in Vietnam and more...
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