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Latest News
Baggage trends shaping the aviation industry
Wednesday, 19th March 2025
Key trends driving modern airport baggage handling, such as automation, advanced technology integration, and sustainability initiatives...
Thailand selects four cities for casino developments
Wednesday, 19th March 2025
The special committee overseeing Thailand’s entertainment complex project has announced the first four locations for development...
IHG opens first branded net zero carbon hotel in partnership with Zeal Hotels
Wednesday, 19th March 2025
IHG has opened voco Zeal Exeter Science Park – IHG’s first branded net zero* carbon hotel, in partnership with Zeal Hotels and Valor Hospitality, it has been designed to operate entirely on renewable and solar energy...
Italy’s hospitality market: A strong recovery and a promising future
Tuesday, 18th March 2025
As global tourism rebounds, Italy stands out as one of the most attractive hospitality investment markets in Europe, surpassing pre-pandemic levels in both visitor numbers and ADR growth...
The way Gen Z travels is reshaping the hospitality and tourism industry
Monday, 17th March 2025
Gone are the days of rigid schedules and whirlwind itineraries—this generation is rewriting the travel playbook, prioritizing slow, meaningful experiences over checklist tourism...
W unveils the fully reimagined W Maldives
Monday, 17th March 2025
W Hotels redefining the escape with a stunning renovation that blends contemporary luxury with the island’s untamed beauty...
Latest Articles
Why Capacity-Driven KPIs Are Holding Hotels Back
'I am tired of all capacity-related KPIs in hotels', it may sound dramatic, but this sentiment arises from constantly seeing hotel revenue managers fall back on the same metrics - occupancy, RevPAR, and other capacity-driven measures - over and over again...
The Future of Hospitality: 7 Key Trends Shaping Hotels in 2025
As someone who has spent decades navigating the ever-evolving landscape of the hospitality industry, from consulting for luxury hotel properties to strategising with global restaurant operations, I’ve always prided myself on staying ahead of the curve...
Global eNewsletter of March 14, 2025
What brands need to know about Korean luxury consumers for 2025, Nobu launches in The Netherlands and more...
When Ultra-Luxury Falls Flat & What All Brands Can Learn From The Experience
This article contains my commentary from a recent Ultra-Luxury mystery shop retail experience in the US...
Is Social Media a Viable Distribution Channel in Hospitality
According a recent report, social media is the preferred online source for trip planning for 32% of travelers, ahead of official sites, Google, review sites, travel influencers, offline sources like friends and family, etc...
Global eNewsletter of March 13, 2025
Vignette Collection announces global partnership with the World Literacy Foundation, Dusit Collection enters Indonesia and more...
Have You Heard of the Dead Horse Theory?
In many organizations, leaders refuse to accept the reality - the horse is dead...
 Top Feature Articles (Click title to read)
Global eNewsletter of March 19, 2025
Wednesday, 19th March 2025
IHG opens first branded net zero carbon hotel, Italy’s hospitality shows strong recovery and more...
Types of AI as the Glue for the Hotel Wellness Guest and Staff End User Journey
Wednesday, 19th March 2025
It’s inevitable that modern advances in artificial intelligence (AI) and automation will impact the hotel industry...
How to Overcome Revenue Managers’ Aversion to the Direct Online Channel?
Tuesday, 18th March 2025
Recently, a revenue manager reacted to my LinkedIn post about independent hoteliers’ overdependence on the OTAs by stating 'Even with the best intentions, money and talent, there's no way independents can beat the big OTA's in search and make money'...
Global eNewsletter of March 17, 2025
Monday, 17th March 2025
The way Gen Z travels is reshaping the hospitality and tourism industry, capacity-driven KPIs are holding hotels back and more...
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