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 Recent News   (Click headline to read article)
French hotel industry reflects the challenges of wider European industry
Thursday, 17th May 2012
Increasing costs and changing consumer behaviour are two of the key drivers in the modern French hotel industry according to leading hotel consultant Philippe Doizelet, and represent the greatest challenge in mature markets...
Hotel investment activity steadies
Thursday, 17th May 2012
Global hotel investment volumes totalled US$6.6 billion in the first quarter of 2012, representing a 17% decline on Q1 2011. However, this drop does not reflect underlying market activity and, for the year as a whole, volumes are expected...
Rotana takes Home 10 Awards at the World Travel Awards 2012
Wednesday, 16th May 2012
Rotana wins the Middle East's Leading Hotel Brand Award for the sixth year in a row...
Shanghai wealth report 2012, Pudong richest postcode
Wednesday, 16th May 2012
The Hurun Research Institute and independent financial advisor Gao Fu Club jointly released the Shanghai Wealth Report 2012, an authoritative report identifying and analyzing the private sector in Shanghai...
Smartphones in India: men brows, women text
Wednesday, 16th May 2012
Nielsen Informate Mobile Insights notes that in India, women spend the same amount of time on their smartphones as compared to men...
 Recent Articles  (Click headline to read article)
Your Computer Says a Lot About You and Your Hotel Choices
Every time I travel, I never leave home without my computer, iPhone, iPod and all the required adapters and cable hookups necessary to stay connected and full of battery power...
For Hotels, Online Reputation Management Starts on Property
'How is everything going with your stay?' the doorman asked as I waited for a taxi...
How Can Hoteliers Take Full Advantage of Pinterest?
Pinterest is a niche social network based on virtual pin boards; by January 2012, the site received more than 11 million unique visitors, so with Pinterest rapidly becoming one of the most popular social media outlets, many hoteliers are wo...
Communicating during Revolutionary Change
In an organisational context, revolutionary change is often about getting an organisation 'back on the straight and narrow'...
Delivering on the Promise of Marketing Automation
Two trends are forcing organizations to approach sales and marketing differently and those two trends are motivating many firms to invest in marketing automation platforms (MAPs)...
Loyalty with Incompetence is an Oxymoron
There is no room in your organization for loyal, yet incompetent people...
Ocean Changes Will Affect Food Supplies
Warm water holds more salt than cold water, therefore, changes in ocean temperatures will affect ocean salinity...
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 Top News Stories  (Click title to read article)
Kempinski plan to expand hotels in Africa
Thursday, 17th May 2012
Kempinski Hotels reveiled plans to open luxury hotels and lodges in key destinations in Africa over the next few years...

Travel & Tourism larger than automotive manufacturing
Thursday, 17th May 2012
The global Travel & Tourism industry is double the size of automotive manufacturing and roughly one-third larger than chemicals manufacturing...
 Top Feature Articles (Click title to read)
Turning Strategic Ambiguity into Strategic Clarity CFO Insights
Thursday, 17th May 2012
By leveraging the planning and performance management cycles as well as analytical capabilities, CFOs can minimize strategic ambiguity and establish strategic clarity for the organization and its stakeholders...

Do You Hate the OTAs? – Part Deux
Thursday, 17th May 2012
Last week, I wrote an article about how hotels hate online travel agencies (OTAs) because of the commissions charged by the sites for each and every booking; Today, I want to talk about the other major reason that hoteliers hate OTAs: the time and work that it takes to manage them...

Event Driven Pricing: Gouging or Merely Profiting?
Thursday, 17th May 2012
With the 2012 summer olympics little over 10 weeks away the Washington Post has an AP report on how the event is causing 'nightmares' for consumers with 'innkeepers charging Ritz rates for Fawlty Towers rooms — and they will get away with it...
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