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 Recent News   (Click headline to read article)
Hyatt plans a Park Hyatt Hotel in Auckland, expected to open in 2017
Sunday, 23rd November 2014
Hyatt Hotels & Resorts announced that a Hyatt affiliate has entered into a management agreement with Fu Wah New Zealand for a Park Hyatt hotel in Auckland, New Zealand; Expected to open in 2017, Park Hyatt Auckland will m...
Data Quality research shows loyalty programs are plagued by bad data
Sunday, 23rd November 2014
Improving data collection is the top strategic priority for loyalty programs as they look to increase engagement and customer revenue...
Hostel sector set to thrive as demand grows for low cost beds
Saturday, 22nd November 2014
The hostel and limited service hotel sector is becoming one of the most dynamic hospitality investment sectors, with its adaptability and cost effectiveness along with intense competition from both group and independent operators contributing to rapid expansion...
IHG grows the Holiday Inn Brand in New York City
Saturday, 22nd November 2014
InterContinental Hotels Group has opened the Holiday Inn® Staten Island hotel and with over 50 IHG-branded hotels open in the New York metropolitan area and nearly 15 additional hotels in the pipeline, this five-story, 105-roo...
Apparently Amazon is planning to launch a travel service in January
Friday, 21st November 2014
According to a report released Thursday, Amazon will attempt to break into the travel category in January, starting with offering booking for independent hotels and resorts...
Agoda announces winners of the 2014 Gold Circle†Awards
Friday, 21st November 2014
Agoda.com has announced the winners of its prestigious 2014 Gold Circle Awards, given to accommodations around the world that embody the best qualities of the online hospitality industry. Now in its sixth year, the Gold Circle Awards a...
 Recent Articles  (Click headline to read article)
Fast Food Makes us Fat, Tech Makes us Shitty, Letís Take a Detour, says Grouponís Founder
Holiday times are good for epiphanies and Andrew Mason, founder of Groupon, had his during a one-month break in South-east Asia after he left the company he founded...
Better Focus On Using Lead Tracking Could Increase Hotel Sales Closings
In providing training for hotel sales and catering departments I usually find that nearly all have a robust sales lead tracking tool; There are many excellent systems out there such as SalesForce, Delphi, and Opera Sales Force Automation among others...
7 Predictions for the Mobile Event App Industry in 2015
If you’re thinking about a mobile app for your events and meetings next year, then the Predictions 2015 white paper is a must-read...
Fee-for-Service Arrangements Provide Opportunities for New Entrants into the Shared Ownership Industry
HVS consultants in Florida advise new entrants to consider the timeshare arena, thanks to new capital light and fee-for-service structures which, eliminate barriers to entry;  In recent years, a capital-light strategy has emerged withi...
Big Data and Big Analytics are a Big Opportunity for Hotels Ė Part 2
Big data is of no use unless you can turn it into information and insight - For that you need big analytics, every piece of the analytics cycle has been impacted by big data, from reporting, with the need to quickly render reports from...
Wooing the Millennial Traveler
Exclusive Feature: Marriott is ending 2014 with a bang: Just last month the company announced free WiFi for loyalty guests at hotels, and this comes just after Marriott made waves by announcing the biggest hotel development push in the comp...
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 Top Feature Articles (Click title to read)
Employees Cost
Sunday, 23rd November 2014
As revenues continue to grow for most US hotels, the combined cost of salaries, wages, bonuses, and payroll-related expenditures has declined as a percent of total hotel revenue...

Front Desk: Ground Zero for Hotel Profitability
Saturday, 22nd November 2014
Want to increase your profitability, while improving your online reviews at the same time? Then start paying more attention to an area that’s too often overlooked when discussing revenue: your front desk; You need to ma...

The 2 New Google Updates Every Hotelier Should Know About
Friday, 21st November 2014
Organic search is the leading source of traffic for hotel websites, and over 50% of online revenue in the hospitality industry originates from the search engines; So it’s no secret that Search Engine Optimization (or SEO, the art and ...

Traveling Across Screens: How Consumers Research and Book Hotels
Friday, 21st November 2014
Today’s travelers are on the go, and they’re constantly switching between devices to gather information, research hotels, and make bookings...

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