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 Recent News   (Click headline to read article)
IRENA and UNWTO to promote renewable energies in Islands' tourism sector
Tuesday, 2nd September 2014
The International Renewable Energy Agency (IRENA), an intergovernmental organization dedicated to supporting countries’ efforts to adopt renewable energy, and the UNWTO, the United Nations specialized agency for tourism, have joined forces to promote the use of renewable energies in Islands...
Foreign GDSs gear up for the much-awaited opportunity in China
Tuesday, 2nd September 2014
Deregulation is a process and a lot of progress has been made in the airline distribution segment in China, with the support of the Civil Aviation Administration of China and IATA...
IHG announces a Holiday Inn Resort for Pagosa Springs, Colorado
Tuesday, 2nd September 2014
InterContinental Hotels Group announced plans for a Holiday Inn Resort® hotel in Pagosa Springs, adding to the growing global  Holiday Inn Resort® brand portfolio, currently at 40 properties worldwide...
2015 Global Travel Price Outlook
Tuesday, 2nd September 2014
The report highlights that demand from emerging markets such as China, India and Brazil and improved economic growth in advanced economies, combined with limited advances in travel supply, will result in an upward pressure on rates, particularly in high-demand travel markets...
New global certification for handling cold-chain pharmaceuticals freight
Tuesday, 2nd September 2014
The IATA welcomed the decision of Brussels Airport to become the first European hub for pharmaceutical freight using IATA’s global certification program for shipping cold-chain pharmaceuticals...
CWT announces growth in sales volume and transactions during first half of 2014
Tuesday, 2nd September 2014
Carlson Wagonlit Travel (CWT) announced first half sales volume of US $14...
 Recent Articles  (Click headline to read article)
Global Update: Who's Where and Doing What - August 2014
Global update of who is moving where and from where - keep track of old colleagues and friends or find lost ones, brought to you by The Boutique Search Firm...
Enforcing Your Policies Outside The Workplace
All employers adopt and enforce policies regulating conduct at the workplace, many employers expect that employees will follow their employment polices at all times regardless of whether the employee is working or at work...
Rate Quotation Training Tips For Reservations and Front Desk Staff
While many hotel reservations and front desk training programs focus on converting inquiries into bookings, it is also important to train these teams on proven techniques for quoting rates effectively...
Make Guests Tweet!
As I often say in my training workshops, a hotel’s guest services staff is now part of the marketing and PR department!  With the continued explosion of social media postings and online guest reviews, the walls of hotels are essentially m...
Staying Connected: Avoiding Online Withdrawal on Vacation
Exclusive Feature: Going on vacation is a good way get away from the stress of your day-to-day life, but some hotels take it too far by cutting off access to mobile devices as well; While taking a break from phone, e-mail...
The State of Travel Startups
At PhoCusWright, we get a lot of briefings from travel startups and over the years, we have seen many emerging companies, so we decided to dig into the numbers to see what we could learn about the state of startups in travel – where are ent...
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 Top Feature Articles (Click title to read)
Ctrip Asserts Supremacy with its Performance, Gears up for Deeper Penetration
Tuesday, 2nd September 2014
Chinese OTA Ctrip is building the accelerated growth momentum shown by the strong results in the recent quarters and going forward, it is targeting even a bigger slice of the total pie; If there is one entity in the Chinese travel e-comme...

Much Ado about a Review
Tuesday, 2nd September 2014
Exclusive Feature: When it comes to booking a hotel, fewer and fewer people are relying on word of mouth and travel magazines to tell them where to spend the night, traveling in the time of web fluency is a game of online reviews and recommendations...

Accountability: A Dying Concept?
Tuesday, 2nd September 2014
Incredulity was followed quickly by speechlessness and then just good plain old frustration as I heard the invited guest on a Sky News programme prosecute with fervour the thought that bosses were not responsible for what their employees do...

12 Content Ideas for Your Hotel's Blog
Monday, 1st September 2014
Exclusive Feature: Running a blog isn’t always easy (trust me, I know!), but it is one of the best ways to attract audiences, gain traffic and promote yourself; Most blogs begin well, but then slowly but surely start post...

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