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 Recent News   (Click headline to read article)
Banks: Card breach at Trump hotel properties
Thursday, 2nd July 2015
The Trump Hotel Collection, a string of luxury hotel properties tied to business magnate and now Republican presidential candidate Donald Trump, appears to be the latest victim of a credit card breach, according to data shared by several US-based banks...
Conrad Hong Kong commemorates 25 years
Thursday, 2nd July 2015
Conrad Hong Kong is celebrating its 25th anniversary this year having officially opened its doors to its first guests on 14 September in 1990...
Sydney - the capital of Asia Pacific for hotel investment
Thursday, 2nd July 2015
Sydney is currently one of the most active hotel investment markets globally reaching near A$2 billion of major CBD hotel sales taking place in the past 22 months...
Maldives: A hotbed of innovative experiences
Thursday, 2nd July 2015
In the resort islands of the Maldives, the obsession with unique experiences never stops;  A floating golf course is just one idea afoot, and there are murmurings in the industry that an ambitious joint initiative between the Dutch Doc...
HongKongers spend more than half of their holidays traveling abroad
Thursday, 2nd July 2015
Mobile phones and credit cards are among the top two essential travel companions for Hong Kong residents traveling abroad;  This is just one of the many findings reported by the 2015 Survey on Hong Kong Consumer Travel Spendi...
Mandarin Oriental announces second hotel in Beijing
Wednesday, 1st July 2015
Mandarin Oriental Hotel Group has announced that it will manage another luxury property in the heart of Beijing, scheduled to open in 2017, in the Wangfujing district of the capital city...
 Recent Articles  (Click headline to read article)
Hospitality Digital Technology & Marketing Strategy Q3 - 2015
Now available for download, the HeBStrategy Q3 2015 Edition serves as a guide to hospitality digital marketing, providing a comprehensive overview of what happened in Q2 and what’s about to happen in Q3 and beyond...
Beyond the Hotel Performance, How to Identify a Correct Hotel Competitive Set?
Accurately identifying a competitive set is important for a hotel market study because the data provide both a more accurate perspective on a hotel’s historical operating performance and a basis for projecting a hotel’s future performance...
Who is Responsible for Tourists' Security?
Exclusive Feature: The most recent tragic terror attack in Tunis targeting western tourists raises again the question:  Who is responsible to inform tourists of security concerns in their holiday destinations?  This weekend, the h...
Is the Company's Loyalty to the Customer Temporary?
This article might be perceived as a rant, but stay with me because I think you will agree there is a very valid point and lesson at the end;  I’m frustrated that a customer may show intense loyalty to a business, and that busine...
3 Powerful Ways Hoteliers Can Influence the Booking Decision
Understanding the customer path to purchase is the most critical step to developing your hotel’s marketing strategy;  Having knowledge of where your potential guests are going along the booking path and which resources they use t...
In Travel, Mobile-Ready 'Micro-Moments' Mean Business
Increasingly impatient travel consumers in the middle of a 'micro-moment' expect mobile friendly websites;  If you don’t have one, you’ll lose business, says Bronwyn White (right), co-founder of MyTravelResearch...
 Top Feature Articles (Click title to read)
LinkedIn Recommendations: Strategies For Credibility
Thursday, 2nd July 2015
First of all, let’s not confuse recommendations with endorsements: Endorsements can originate from anyone you’re connected to, whether they have first-hand knowledge or not!  Recommendations, on the other hand, are written ...

The Business of Cities 2015
Thursday, 2nd July 2015
What do 200 City Indices tell us about the urban world in 2015?  City indices are now devised and sponsored by nearly every kind of actor and institution operating in the urban field...

It's Not The Fine Print, but Who Signed It
Wednesday, 1st July 2015
Three times in the past two months, I received calls from hotel executives relating the most most damning experience: in one case, a position of General Manager for a major luxury hotel was very 'sloppily' extended to two different candidates...

How and Why to Optimise Your Hotel Website with Landing Pages
Wednesday, 1st July 2015
So, you’ve got your hotel website up, you’ve done all the blistering hard work behind getting visitors to your site and maybe you’ve spent time and money into SEM (search engine marketing), paid ads or content marketing;&n...

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