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 Recent News   (Click headline to read article)
Over 1 billion tourists travelled abroad in 2014
Friday, 30th January 2015
International tourist arrivals showed a 4.7% increase over the previous year and for 2015, UNWTO forecasts international tourism to grow by 3% to 4%, further contributing to the global economic recovery. The number of international tourists...
Hiring expectations up for 2015
Friday, 30th January 2015
Though hiring expectations in China (11 percent) and Brazil (8 percent) have slowed, 36 percent of employers in the United States plan to hire full-time, permanent employees this year...
Moxy Hotels to be launched in the US in 2016
Friday, 30th January 2015
Marriott's new and contemporary brand, first launched in Europe, is entering the market in a bold way, with eight identified projects slated for major metropolitan locations, including New York City (Chelsea, Mid-town and Lower Manhattan), San Francisco, Seattle, New Orleans and Chicago...
European Chain Hotels Market Review:Year end excellence for Amsterdam and Brussels
Friday, 30th January 2015
Both cities were amongst the best performing markets in Europe in December, achieving impressive year-on-year growth in gross operating profit per available room (GOPPAR) by 38...
Culture, not technology, is the biggest barrier to companies becoming data-driven
Friday, 30th January 2015
Report identifies three stages in becoming a data-driven business and only 25% of executives agree that their employees are able to readily extract relevant insights from data available to them...
Indonesia Online Travel: Arrived with a bang, brace for the boom
Friday, 30th January 2015
A newly-released study by Phocuswright, three months before the third WIT Indonesia is set to kick off in Bali on April 30, sheds new light on a market that has captured the world’s attention as the next big land of opportunity...
 Recent Articles  (Click headline to read article)
Customer Engagement: Making the Right Connections with Guests and Staff
Have you ever wondered how customer service in the hospitality sector has stacked up in recent years?  In a recent study by CGA Peach and InMoment, data showed that while customer service and feedback has been strong, there is still room for improvement...
The Annual Sales Meeting
Most companies create and initiate an annual sales meeting where they bring all the sales people together – drink the same Kool Aid and hope that next years sales rise significantly as a result of this fabulous National Sales Meeting theme and agenda...
Future Proofing Your Organization: How to Navigate The Next Turn
Did you know that in Germany (the birthplace of the car industry) car sales in the future may drop by as much as 50%? Did you know that predictions in the luxury car industry show that there may only be one big player in the future?  A...
Buffet Spreads Bundling Food and Beverage Items for Higher Profits
In any hotel food outlet and in particular when buffet spreads are offered, it is important to push beverage sales along with the food offering...
How Can Hoteliers Take Advantage of the Disruptive Shift from Desktop to Mobile?
The 2014 device usage results are in! The massive shift from desktop to mobile and tablet devices continued its rigorous pace: Last year over 38% of web visitors and nearly 40% of page views were generated from non-desktop devices (mobile a...
Sexy, Sandy, and Secluded: 8 Adults-Only Hotels in Secret Spots
We suggest heating things up this winter with a visit to a sexy, sandy, and secluded (say that five times fast) adults-only hotel;  Whether you need a spot for the long Valentine's Day, er, we mean Presidents' Day, weekend, or a remote...
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 Top Feature Articles (Click title to read)
Should You Boost Posts on Facebook?
Friday, 30th January 2015
I'm guessing everyone must have a facebook page for their business by now, right?  I know some people are anti-facebook, but even if you personally don't want a page, isn't it silly not to at least have one for your business? After all...

A Hotel Tipping Policy Gone Amok: All She Had To Say Was Thank You
Friday, 30th January 2015
Important: This article is not about tipping etiquette, this is an observation of a very nice hotel that left a bad impression; So, hang in there with me, there’s a point at the end of the story...

Top 10 Global Trends that will Impact Hospitality in 2015
Thursday, 29th January 2015
We asked our partners at the Cornell Center for Hospitality Research to comment on what they are seeing in terms of trends that will impact the hospitality industry in 2015;  Cathy Enz, full professor in strategy and The Lewis G...

Qunar Counting on Its Technology-Driven Operational Efficiency for a Break-Through
Thursday, 29th January 2015
What would it take for Qunar.com to turn profitable in 2016? This conundrum is among the most followed topics in the Chinese travel industry.  While Ctrip never refrains from asserting the fact that the OTA stands for its performance t...

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