Beyond The Gen Z Myth: Four distinct luxury mindsets reshaping travel in Asia Pacific, Cape Town tourism resilient and more...

Beyond The Gen Z Myth: Four distinct luxury mindsets reshaping travel in Asia Pacific
Monday, 6th July 2026

As Gen Z rises as a defining force in luxury travel, one long-held assumption no longer holds: there is no single Gen Z traveler.

A new report reveals a generation comprising four distinct luxury mindsets, with each redefining luxury on their own terms, from cultural immersion and personal wellbeing to digital disconnection and heritage-driven exploration >>

Cape Town tourism resilient despite global uncertainty
6 Jul 2026 : Cape Town's tourism has shown remarkable resilience through global crises, with air connectivity proving to be the quiet engine behind its rise as a world-class destination >>

Introducing Alila in Hakone: An immersive resort shaped by nature and hot springs expected to open in 2028
5 Jul 2026 : Hyatt announced Alila Sengokuhara Hakone, a luxury retreat rooted in nature, design and wellbeing in one of Japan’s most revered mountain resort destinations >>

AlUla starts construction on NUMAJ, marking further growth in Saudi Arabia’s tourism industry
4 Jul 2026 : PIF-owned AlUla Development Company is developing NUMAJ, a 250-key hotel at Saudi Arabia’s AlUla destination, is to open in 2027 and Marriott International will operate it >>

HIGHLIGHT ARTICLE

How Convention Centers Change Hotel Markets
Monday, 6th July 2026

To measure the impact of convention center events, we analyzed daily hotel occupancy and ADR data to evaluate how convention events affect overall lodging revenues across entire markets and submarkets >>

Is AI Enhancing Customer Support, or is Customer Support Enhancing AI?
This article answers the question: Does AI enhance customer support, or does customer support enhance AI? AI enhances customer support when it handles routine tasks and empowers employees to focus on complex, high-value interactions, but when customers rely on humans to fix AI’s shortcomings, customer support ends up enhancing AI instead >>

In case you've missed it: Global eNewsletter of July 03, 2026
The numbers behind Asia Pacific's tourism growth - China’s volume, Vietnam’s velocity, Aman unveils Sky Villas in Singapore and more >>