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Singapore Airlines folds selected surcharges and signs MOU to boost travel to Thailand.
Friday, 17th March 2017
Source : Singapore Airlines

SIA And SilkAir to fold surcharges into base Airfares and signs a Memorandum of Understanding on Tourism Cooperation to jointly promote travel to Thailand from priority markets including Australia, New Zealand, Singapore and South Africa.

Singapore Airlines and regional arm SilkAir are to fold fuel and insurance surcharges into base airfares.

Singapore Airlines and SilkAir have already been showing the full price payable in their airfare advertising, inclusive of taxes and surcharges, since 2008. With the removal of the fuel and insurance surcharges as a separate component, customers will be presented with a single base airfare when purchasing tickets1.

This will not result in immediate changes to “all-in” fares, which will continue to be determined by market supply and demand, but is intended to provide a more simplified fare structure for customers.

The folding in of fuel and insurance surcharges into base airfares will be implemented progressively by region, starting from 28 March 2017. It is expected to be completed by May 2017.

Fuel and insurance surcharges will also no longer apply to KrisFlyer frequent-flyer programme redemption bookings2, with effect from 23 March 2017.

Other changes will be made to the KrisFlyer programme with effect from the same day, including the removal of a 15% discount for redemption bookings made online rather than via the call centre.

Adjustments are also being made to redemption award charts in the Saver category for selected zones, while those for other zones remain unchanged.

Full details of the new award levels are available at www.singaporeair.com/kfchange

TAT And Singapore Airlines Sign MOU To Boost Travel To Thailand

The Tourism Authority of Thailand (TAT) and Singapore Airlines (SIA) signed a Memorandum of Understanding (MOU) on Tourism Cooperation to jointly promote travel to Thailand from priority markets including Australia, New Zealand, Singapore and South Africa.

Mr. Yuthasak Supasorn, TAT Governor, said: “This MOU signing ceremony marks a major new drive on tourism cooperation between TAT and strategic partners in key source tourist markets from around the world, all of which are under the objective of promoting travel to Thailand. This MOU with Singapore Airlines in particular, will allow us to strategically attract more travellers from the four specific markets to enjoy the unique Thai local experiences here in Amazing Thailand.”

Effective from today until 31 March 2019, the MOU between TAT and SIA will cover a series of joint activities including brand advertising and promotional campaigns, tactical and digital marketing, familiarisation trips, joint roadshows and product development. The joint activities are expected to help boost visitor numbers from Australia, New Zealand, South Africa and Singapore to Thailand.

Mr. Yuthasak said, “Australia and New Zealand markets have long been important source markets for Thailand while the South Africa market has been growing in recent years, so this strategic MOU will certainly help boost visitor numbers to Thailand.”

SIA and its subsidiary SilkAir currently operate 89 flights per week to Thailand. SIA operates 35 weekly flights to Bangkok, while SilkAir operates 35 weekly flights to Phuket, 14 weekly flights to Koh Samui and five weekly flights to Chiang Mai.

Mr. Yuthasak added, “Singapore Airlines offers high-quality service and with their help under this mutually-beneficial MOU, we look forward to welcoming their passengers with impressive Thai hospitality.”

Mr. Goh Choon Phong, Singapore Airlines CEO, said, “We look forward to working with TAT on many exciting activities to promote Thailand as an attractive tourist and business destination to the world. Combined with Singapore Airlines’ wide global network and dedication to excellent customer service, we are confident we can increase visitor arrivals into Thailand.”

In 2017, TAT has set a target of 34.5 million international visitors, generating an estimated 1.81 trillion Baht (US$50 billion) – a 10 per cent year-on-year increase – in international tourism receipts.

1 - Codeshare flights operated by other airlines may still include surcharges.
2 - Redemption bookings on flights operated by other airlines may still include surcharges.

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