Return to our Home page Search
Click here for the hotel and hospitality news from around the globe Hotel, Travel and Hospitality Articles Videos and in-depth Interviews
Read more now
Read more now
Read more now
How safe are the card details you share at a hotel?
Thursday, 23rd January 2014
Source : Lillian DíCosta

Exclusive: Today your debit or credit card is accepted in places of all type Ė from your hair dresser to your hotel. Most of us hardly think twice before flipping out our card and handed it to the cashier at the desk.

But perhaps itís time for a rethink, and to ask that crucial question, how safe is my card?

No, I donít mean that your card could be swiped twice or that the commercial establishment may misuse your card details. What you do need to be concerned about however is whether the card data stored by the commercial establishment are safe with them or not.

What threatens your card details?

Hacking is becoming increasingly common and hackers are trawling the web for systems connected to the internet and easy to break into. One soft target is hospitality properties like hotels and restaurants.†

We are hard pressed to find many readily available figures. However Doug Meal, partner at Ropes & Gray, cites statistics from Verizon Business and the United States Secret Service. He said ďdata breaches at hospitality-related businesses account for as much as 40% of all data security breaches .Ē This is not hard to believe.

Hotels welcome hundreds of guests each year, over time they build up a large database with card details that go all the way to your CVV number. With few hotel software having PA DSS compliance this could snowball into a huge problem.

With an increasing number of people travelling, cards are the best way to make payments while on the move.† However, the next time you hand over your card at a hotel you may want to inquire if their software is PA DSS certified.

What is PA DSS Certification?

A PA DSS Certification means the hotel stores your card details in a 128-bit encrypted format. This ensures it is hacker proof. Also the data is stored for a predetermined period of time before being disposed.†

Hotel managements in the small and mid-size hospitality segment prefer to keep costs in check and purchase software from relatively unrecognized vendors. Often this software may be untested and may not meet safety standards.

While it serves the needs of the hotel, this may have serious consequences at worst or inconveniencies at best, for the card holder. However, itís time consumers make the places they stay at accountable for the information given to them.

One of the few hotel software that has a PA DSS certification is IDS NEXT Software. With a linage of thought leadership that spans 26 years, they chose to stay ahead of legal requirements in India and ensure their software is PA DSS compliant. Their software is being used by +3200 hotels across India and 40 countries and provides peace of mind not only to hotels, but their customers as well.†

Lillian DíCosta, Senior Manager, Marketing, IDS NEXT Software. She can be contacted at

~ Important Notice ~
Articles appearing here contain copyright material. They are meant for your personal use and may not be reproduced or redistributed. While 4Hoteliers makes every effort to ensure accuracy, we can not be held responsible for the content nor the views expressed, which may not necessarily be those of either the original author or 4Hoteliers or its agents.

Learn more about DigiJames - in room technology
 Related News  (Click title to read article)
The world is going mobile.
Hotel listings hijacked in Google+ local.
Incentive fees on the rise.
Chinese hackers leak hotel guest data on WeChat.
 Latest News  (Click title to read article)
Turkey encourages the construction of new hotels Ė 53 new properties in the development
Saturday, 30th August 2014

Real Hospitality adds 12 construction hotels
Saturday, 30th August 2014

Assessing how AirAsia X is trying to capitalize on opportunities in China
Friday, 29th August 2014

Cruising for dollars: Development of international cruise tourism - Implications for New Zealand
Friday, 29th August 2014

Accor acquires 13 properties in the UK in line with HotelInvest strategy
Friday, 29th August 2014
 Latest Articles  (Click title to read article)
Rate Quotation Training Tips For Reservations and Front Desk Staff
Saturday, 30th August 2014

Make Guests Tweet!
Friday, 29th August 2014

Staying Connected: Avoiding Online Withdrawal on Vacation
Friday, 29th August 2014

The State of Travel Startups
Friday, 29th August 2014

Optimizing Team Talent - What Fits Where
Thursday, 28th August 2014
 Most Read News  (Click title to read article)
NH Hotel presents new category of hotel: NH Collection
Singapore Airport T4: Ready for future growth
Mobile booking set to represent 25 percent of all online corporate bookings by 2017
Virtual Reality ideal for co-branding studies
Content Marketing Guide For Hotels [Infographic]

© Copyright 4Hoteliers 2001-2014 ~ unless stated otherwise, all rights reserved.
You can read more about 4Hoteliers and our company here

Use of this web site is subject to our
terms & conditions of service and privacy policy