|No pain in change says Virgin COO.|
Tuesday, 20th August 2013
Source : Martin Kelly
|The heavy cost Virgin Australia is paying for change was notably absent from a presentation Chief Operating Officer, Sean Donohue, gave at the CAPA Australia Pacific Aviation Summit in Sydney last week.|
Titled "Virgin Australia's Remarkable Transformation", it followed two nightmare days for the carrier. On Monday, Virgin announced losses could reach $110 million. On Tuesday, its new Sabre reservation system crashed causing chaos.
On Wednesday, it was as if nothing had happened.
Mr Donohue painted a lovely picture of an airline on the rise.
Corporate business has doubled in two years, it's opened 11 new airport lounges, the carrier has a growing, youthful fleet of predominantly Boeing 737-800s, it has invested in two new carriers, Skywest Airlines and Tiger Airways Australia, it has re-branded from Virgin Blue and staff are 100% behind the new strategy.
He did not address any of the tech integration issues encountered in the switch from the Navitaire and Amadeus systems to Sabre since January.
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